Job Description
IT Support & Systems Administration (Remote, USA)
Location: Remote, USA
Employment type: Contract
Indicative rate: $71–$81/hr
We are seeking skilled IT Support and Systems Administration professionals to provide technical assistance and support for various IT-related issues. This role involves troubleshooting hardware and software problems, managing user accounts, and ensuring smooth operation of IT systems. Candidates will work in a dynamic environment, providing both remote and on-site support as needed. This is a contract position, ideal for individuals looking to leverage their technical expertise in a supportive role.
Core skills
- Help Desk Support
- Windows
- Active Directory
- Troubleshooting
- Technical Support
- Desktop Support
- Systems Administration
Required qualifications
- 2+ years of experience in IT support or help desk roles
- Proficient in troubleshooting hardware and software issues
- Experience with Windows operating systems
- Familiarity with Active Directory and user account management
- Strong communication skills for user support
- Ability to work in a fast-paced environment
- Experience with remote support tools
Preferred qualifications
- Experience with Salesforce or similar platforms
- Knowledge of network troubleshooting
- Familiarity with virtualization platforms
- Experience in a government or public sector environment
