Job description
PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.
PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.
Territory Account Manager
Location Preferences: Old Bridge Township, NJ (Middlesex County)
About Bio-Medical Equipment Service Co.
Bio-Medical Equipment Service Co. (BMES), division of PartsSource, provides reliable biomedical equipment service and solutions that help healthcare providers maintain safe, effective, and compliant clinical operations. Our team is committed to keeping medical equipment healthy so caregivers can focus on what matters most; patient care. We value accountability, collaboration, and long-term customer partnerships built on trust and performance.
About the Job Opportunity
The Territory Account Manager is responsible for managing and growing customer relationships within an assigned territory through proactive account management, customer retention, and revenue growth. In this role, you will serve as the primary point of contact for customers, supporting equipment service needs, equipment sales, and cross-selling opportunities. You will collaborate closely with internal service, operations, and leadership teams to deliver a consistent, high-quality customer experience while meeting quarterly sales goals.
What You’ll Do
Account Management & Customer Engagement
- Serve as the primary point of contact for customer product and service inquiries
- Build and maintain strong, trust-based relationships with assigned accounts
- Proactively manage customer needs to support retention and long-term account health
- Identify opportunities to expand services, equipment sales, and solutions
Territory Sales & Revenue Growth
- Execute a territory sales plan to meet quarterly revenue targets
- Identify new business opportunities within existing and prospective accounts
- Support cross-sell and upsell initiatives aligned to customer needs
- Attend 1–2 industry trade shows annually to support territory growth
Service Coordination & Route Support
- Facilitate a weekly equipment pickup route for priority regional customers
- Coordinate closely with service and operations teams to ensure smooth execution
- Communicate timelines, expectations, and updates clearly to customers
Reporting, Compliance & Collaboration
- Track sales activities, pipeline, and forecasts using CRM tools
- Monitor market trends and competitor activity to inform sales strategy
- Ensure compliance with BMES policies, procedures, and Quality Management System
- Contribute to cross-department collaboration and continuous improvement efforts
What You’ll Bring
Your Background
- Proven B2B sales or account management experience (healthcare preferred)
- Strong communication, negotiation, and presentation skills
- Ability to identify and develop business opportunities within a territory
- Experience using CRM systems and sales reporting tools
- High school diploma or equivalent (acute hospital environment experience preferred)
- Ability to lift up to 40 lbs. and remain on your feet throughout the workday
Who We Want to Meet
- Act Like an Owner: Demonstrates Accountability & Execution by owning territory results and following through on commitments
- Serve with Purpose: Applies Customer Centric thinking to understand customer needs and deliver meaningful solutions
- Adapt to Thrive: Shows Learning Agility by adjusting quickly to customer, market, and operational changes
- Collaborate to Win: Uses Influence & Communication to work effectively with internal teams and customers
- Challenge the Status Quo: Leverages Curiosity & Problem Solving to identify new opportunities and improve outcomes
Benefits & Perks
Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
Career and professional development through training, coaching and new experiences.
Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
Inclusive and diverse community of passionate professionals learning and growing together.
Interested?
We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.
About PartsSource
Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.
In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.
Read more about us here:
· PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024
· PartsSource® Named Among the Top 50 Healthcare Technology Companies of 2025
· PartsSource® Named Among the Top 25 Healthcare Software Companies of 2025
· PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025
· WSJ: Bain Capital Private Equity Scoops Up PartsSource
EEO
PartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Legal authorization to work in the U.S. is required.
