Finance Operations & Collection Specialist

Job Description

Company Description

At Sana Commerce we’re committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths.

It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. We’re a fast-growing SaaS company that allows you to take ownership of your career.

As a Revenue Operations & Collections Specialist, you play a key role in supporting the commercial and finance teams by ensuring smooth and accurate Order-to-Cash processes. You manage subscriptions, invoicing, and cash collection, while acting as a central point of contact between the commercial organization and financial reporting. Working closely with Sales and Project Operations, you maintain accurate customer records, resolve queries in a timely manner, and support effective credit control and ledger reconciliation. Through close collaboration and attention to detail, you also contribute to continuously enhancing processes to support operational efficiency and scalability.

What you’ll get:

• The opportunity to make an impact at a fast-growing SaaS scale-up.
• A global and customized onboarding program (9,¹⁄₁₀ rated by previous hires).
• A hybrid working model – 3 days from the office, 2 day from home.
• A collaborative and supportive company culture with openness to ideas.

Job Description

• Day to day support for commercial organisation.
• Timely and accurate processing of subscription and project revenues.
• Maintaining and processing accurate ledgers records for customers.
• Credit control and ensuring customer queries are dealt with in a timely manner.
• Ledger reconciliation subscription revenues.
• Assistance with preparation of reports for financial audit purposes.
• Continues evaluation and maintain A/R KPIS.
• Liaise with Project Operation and Sales teams.
• Act as gatekeeper between commercial organization and financial reporting and main point of contact.
• Overall general administrative support global finance team / shared service center.

Qualifications

• Fluent in English, with strong written and verbal communication skills.
• Bachelor’s degree or a professional qualification in Finance, Accounting, Economics, or Business Administration.
• 3+ years’ experience in administering Order-to-Cash processes within an international environment.
• Proficiency in Microsoft Office applications; experience with Microsoft accounting software is an added advantage.
• Strong, proactive communicator with the confidence to engage effectively with both internal and external stakeholders.
• Highly detail-oriented, well-structured, and organized, with a strong sense of ownership and accountability.
• Technically adept with a keen interest in improving efficiency through automation and process optimization.

Additional Information

Who we are:

So, what does it mean to be a part of the Sana Commerce team?

At Sana Commerce, our values guide how we work, collaborate, and drive success.

• Champions of Our League - “We deliver lasting success, balancing quick wins and long-term value”. We take pride in our unique product and extensive B2B knowledge and continuously strive to improve. No matter our role, we bring value every day, helping our customers and partners succeed.
• Supercharge Our Customers - “We’re revolutionizing B2B commerce together, helping our customers to lead and succeed.” Our customers are at the heart of everything we do. We go beyond solutions, providing the tools and support they need to grow.
• Determined to Grow - “We embrace challenges, growing and raising the bar for ourselves and our industry.” We take on challenges, seek feedback, and keep learning. Every setback is a chance to improve and move forward.
• Bold Together - “We dare to be bold because we have each other’s back.” We collaborate across teams and time zones, challenge the status quo, and support each other to achieve the best outcomes.

Job descriptions don’t always tell the full story. Even if you don’t meet every requirement, we’d still love to hear from you. If you’re excited about this role and eager to grow with us, we encourage you to apply.