ERP Applications Analyst

🏢 Business🔵 Mid-level

Job description

Job Title: ERP Applications Analyst (Remote)

Location: Richmond, VA

Duration: 3 Months

Job Description:

We are seeking an experienced ERP Applications Analyst to provide short-term contract support for our Oracle Fusion Cloud ERP implementation. This role will focus on preparing for system go-live, stabilizing operations post-go-live, and supporting end users. Oracle Fusion Cloud ERP knowledge is required.

This is NOT a systems development role. Please do not submit developers to this role!

*Timeline that must be followed:

October – Pre-Go-Live Preparation

System Readiness & Validation

  • Assist with final end-to-end testing (GL, AP, AR, Procurement, Integrations).
  • Validate role assignments, workflow configurations, and segregation of duties.
  • Support mock cutover activities and validate data migration.

Issue Tracking & Resolution

  • Log, triage, and escalate issues to Implementor or Oracle SRs as needed.
  • Document recurring issues and help create quick reference guides for business users.

Training & Knowledge Transfer

  • Assist with creating/reviewing job aids for system navigation and common transactions.
  • Act as IT liaison for functional SMEs (helping bridge technical vs. business understanding). Beneficial to understand Oracle Fusion ERP functional processes.

Cutover Planning Support

  • Validate technical steps in cutover checklist.
  • Confirm user provisioning and workflow approvals.
  • Support data reconciliation and trial runs for file transfers. Training provided for this process.

November–January – Post-Go-Live Hypercare & Stabilization

User Support & Troubleshooting

  • Serve as Level 2 support for tickets logged in ServiceNow (access issues, transaction errors, workflow bottlenecks).
  • Troubleshoot integration errors.
  • Escalate critical defects to Oracle SRs or Implementor.

System Monitoring & Maintenance

  • Monitor scheduled jobs and integrations.
  • Validate file transfers between various systems such as Oracle Cloud ERP. Training provided. Beneficial to have knowledge of Oracle ERP and file transfer processes.

Business Support & Adoption

  • Provide end-user support for Oracle ERP issues.
  • Develop FAQs and troubleshoot recurring “how-to” questions from users.
  • Identify training gaps and suggest reinforcement sessions.

Skills:

SkillRequired / DesiredAmountof ExperienceOracle Fusion Cloud ERP (Must be familiar with Product)Required4YearsERP Functional knowledgeRequired3YearsERP Modules General Ledger (GL)Required3YearsERP Modules Accounts Payable (AP)Required3YearsEnd User SupportRequired4YearsERP Modules Account Receivable (AR)Highly desired3YearsERP Modules ProcurementHighly desired3YearsServiceNow Ticketing system or similar ticketing systemHighly desired3YearsOracle Cloud CertificationsNice to have

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