Job description
Analytics - Tech Product Analyst
Remote.
Description
To compile, research, analyze, and document data, requirements, workflow / processes, and functionality for respective ETS group. To develop and evaluate information and prepare recommendations. To partner with Technology Product Owner (TPO) in the creation, management, and maintenance of product boards and product backlogs.
Responsibilities
- Clearly presents status and issues in a variety of oral and written formats, and leads product meetings.
- Authors wide variety of user stories/features/product backlog items; provides critical feedback to other stories/features/backlog items.
- Liaise between product development team and business area.
- Conducts requirements analysis and validation, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
- Solves business problems by defining systems solutions via interviewing stakeholders, identifying and evaluating alternatives, and presenting findings.
- Manages medium-large projects/product lines either solo or as part of a team of Analysts.
- Recognizes and proactively raises issues or risks along with well-considered solutions.
- Elicits and documents functional and non-functional requirements using variety of techniques, including interviews, document analysis, storyboards, use cases, scenarios, and diagramming.
- Represents requirements using alternative views, such as epics/features/stories/product backlog items, models, diagrams, prototypes, or scenarios, to facilitate communication to the project / product team.
- Tracks and manages requirements status and changes throughout project / product lifecycle via board/backlog management and maintenance.
- Creates and communicates artifacts translating business needs into executable requirements.
- Contributes to department/branch process improvements.
- Performs other duties as assigned.
Qualifications
- Possesses/maintains significant experience with Microsoft Office suite, including Excel, Word, PowerPoint, and Visio; artifacts and deliverables are polished and professional
- Possesses/maintains significant experience with Microsoft ADO boards
- Demonstrates and applies knowledge in IT solution creation and delivery to assigned project/product.
- Demonstrates competence in planning, organization, and multi-tasking.
- Navy Federal Service Now knowledge
- Navy Federal products, services, programs, policies, and procedures
- Desired - Certifications in MS Azure Cloud Fundamentals, Scaled Agile Framework (SAFe), Certified Scrum Master (CSM) is helpful.
- Manages multiple priorities independently and/or in a team environment to achieve goals via effective organizational, planning, and time management skills
- Possesses/maintains solid skills with data querying, reporting, and analysis; comfortable recommending solutions to problems
- Possesses/maintains solid verbal and written communication skills
- Bachelors degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience.
