Job description
Sleed , an e-business digital marketing agency with 15 years of field experience, awarded for the 4th time as e-business and e-commerce agency of the year, 250+ industry awards, premier partnerships with Google & Meta, is looking to fill a mid-level position for a CRM Specialist to support our performance and data teams in implementing CRM strategies across client accounts.
The ideal candidate will be skilled in marketing automation, customer lifecycle optimization, and collaborating with performance marketers to drive engagement and ROI.
Key Responsibilities
- Implement and optimize CRM setups like workflows, lead scoring and nurturing funnels across client accountsDevelop segmentation strategies and automation to enhance client lifecycle and retention campaigns
- Clean, audit, and enhance CRM databases to maintain quality and GDPR compliance
Collaborate with performance marketing, creatives, and content teams to plan and execute email/mobile and retargeting campaigns
Build dashboards and reports (e.g. CLTV, MQLs, conversion rates) and present actionable insights to internal stakeholders and clients
Coordinate CRM integrations and troubleshoot issues
Train teams and clients on CRM best practices and platform usage
Be a Sleeder: Our Values are 1) Ownership 2) Adaptability 3) Resilience 4) Positivity 5} Human Passion
3+ years experience in CRM marketing or marketing automation (preferably within an agency or fast‑paced environment)
Hands‑on experience with Contact Pigeon, Moosend, Klaviyo and Mailchimp. Hubspot and Salesforce are a plus
Knowledge of segmentation, personalization tactics, customer journey mapping, and automation flows
Proficiency in Excel/Google Sheets; basic SQL or CRM data querying skills are a plus
Strong collaboration skills, able to coordinate with performance marketing and sales teams
Fluent in English (written and spoken)
Experience managing multiple client projects with CRM dependencies
Private health insurance
Unlimited access to Udemy Business Platform (more than 17.000 top rated courses)
Continuous training and education for all your learning and development needs
Remote working 2-3 days per week #LI-Hybrid
Alterlife Exclusive subscription deals
Customer Discounts
Competitive salary matching the candidate’s skills and experience
Career development opportunities
Dog friendly space
Sleed goody bag upon arrival
*All data will be handled with strict confidentiality and will be used for recruitment purposes
