Job description
Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
The Customer Education (CE) team at Sonatype is a small but mighty trio known for creating high-impact learning experiences and having a big time doing it. Our projects span a wide range of content types - from deeply researched, industry-standard eLearning courses to fast, targeted Sona Shorts (microlearning videos under 15 minutes), interactive job aids, AI-based metrics and automation, and comprehensive customer onboarding experiences.
We work cross-functionally with teams across the company - Sales, CS, HR, SDEs, Product Docs, L&D, and Marketing - ensuring that our materials support renewals, expansions, and overall customer value and success.
What You Will Do
- Define project deliverables that support business goals in collaboration with senior management and stakeholders.
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
- Liaise with project stakeholders on an ongoing basis.
- Estimate the resources needed to achieve project goals.
- Set and continually manage project expectations with team members and other stakeholders.
- Delegate tasks and responsibilities to appropriate collaborative personnel.
- Document events in Jira/Confluence.
- Develop and deliver progress reports, proposals, and requirements documentation to project stakeholders and senior management.
What We Are Looking For
- Minimum bachelor’s degree in Instructional Design, Computer Science, or similar discipline required.
- Candidate must have a minimum of 5 years direct work experience in an instructional design capacity, including using AI intelligently in design and content development and execution.
- Proficiency in Google Workspace required.
- Superior grammar and editing skills essential; basic graphic editing skills preferred.
- Knowledge of E-learning standards (AICC, SCORM) and content development tools such as Flash, Articulate, and Captivate are required.
- Technical project ISD experience a must with preference for experience with a multi-national IT company.
- Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
- Reacts to project adjustments and alterations promptly and efficiently.
- Ability to effectively prioritize and execute tasks in a high pressure environment is crucial.
At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
