Tech Manager

Job description

Description

About Trafilea

Trafilea is a Consumer Tech Platform for Transformative Brand Growth. Weโ€™re building the AI Growth Engine that powers the next generation of consumer brands.

With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.

We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.

Why Trafilea

Weโ€™re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.

๐Ÿš€ We build and scale our own brands.

๐Ÿฆพ We invest in AI and automation like few others in eCom.

๐Ÿ“ˆ We test fast, grow fast, and help you do the same.

๐Ÿค Be part of a dynamic, diverse, and talented global team.

๐ŸŒ 100% Remote, USD competitive salary, paid time off, and more.

Job Responsibilities

As a Technical Manager specializing in E-commerce Technology and Product Enhancement for Trafilea and our different brands (including Shapermint), your role will encompass a blend of technical prowess and product knowledge that directly influences on our digital landscape. Leveraging your expertise in technologies like React and Typescript, combined with your understanding of e-commerce dynamics and user-centric product improvements, your key responsibilities will be underpinned by a holistic approach:

  • Assessment and Evaluation Techniques: Design and implement assessment methods, utilizing techniques like balanced scorecard, SWOT analysis, and quick wins. Determine development stages and maturity levels.

  • Tech Evangelism and Expertise: Serve as a tech evangelist and subject matter expert for stakeholders. Stay informed about industry trends and emerging technologies.

  • Business Analysis and Improvement: Analyze customerโ€™s business and products/services. Collaborate with Product Owners to prioritize improvements, conduct business analysis, and recommend solutions, focusing on value creation.

  • Release Planning and Management: Plan releases with stakeholder-approved schedules. Manage end-to-end releases, including infrastructure, software, documentation, and training. Ensure new features/services are available for use.

  • Continual Improvement: Align organizational practices with evolving business needs. Identify and enhance IT products, services, and practices.

  • Problem Management: Identify incident causes, manage workarounds, and known errors. Minimize incident likelihood and impact through effective problem management.

  • Project Execution and Oversight: Manage project execution within the business context. Foster team collaboration, solve issues, and monitor project performance against objectives. Mitigate risks and track performance KPIs.

  • Facilitation and Workflow Improvement: Lead cross-functional team meetings and sessions. Analyze, adjust, and optimize workflows and processes. Ensure clear communication, outcomes, and actionable items.

  • Technology Monitoring and Evaluation: Stay updated on emerging technologies and digital best practices. Evaluate their relevance to the business and recommend adoption where applicable.

  • Resource Management and Budgeting: Allocate staff and contractors efficiently. Manage budgets and expenses while safeguarding the companyโ€™s interests.

Requirements

  • 4+ years experience as Technical Leader or Lead Architect

  • 2+ years of experience in eCommerce platform development

  • 4+ years of people management: Proven ability to effectively lead and manage multiple projects simultaneously; including multi-disciplinary team, budgets and schedule information.

  • Advanced english level

  • Demonstrated hands-on experience with coding React and Typescript

  • Deeper understanding on Micro-Service Architecture, AWS, CI/CD.

  • Strong structured thinking skills as well as problem solving with a proactive attitude.

  • Sales & Communication skills to understand consumer psychology, user behavior to visualize and create products that fits audience needs.

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