Job Description
TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 120 professionals working remotely across the globe, we are on a mission to help companies grow by achieving customer excellence.
At TY, our culture continually evolves and is shaped by the people who work here. We embrace an open feedback culture, focusing on continuous improvement and customer excellence.
Every team member’s unique voice contributes to our collective success, fostering an environment where we test, learn, and improve together.
Our products enable our customers to make guests happier, increase customer lifetime value and save unnecessary costs.
● Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences. Improve service quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market your reputation.
● Customer Data Platform (CDP): AI-powered customer data management for more direct bookings. Merge and master customer data, manage consent, and transform insights into effective marketing, personalized journeys, and higher lifetime value.
● AI Agents: Intelligent, always-on agents that boost productivity and reduce operational costs. Available 24⁄7, they provide instant, personalized recommendations, answer inquiries, and optimize direct booking conversions.
Learn more about TrustYou at www.trustyou.com
If you share our passion for customer happiness and believe in the power to make an impact, you’re in the right place. Join us in our mission to revolutionize the hospitality industry through innovation and excellence.
Position: Working Student – Talent Acquisition Location of the role: Germany (Remote) Duration – 6 Months
We are looking for a motivated Working Student to support our Talent Acquisition team in daily recruiting activities. This role is ideal for students who want to gain hands-on experience in recruitment while working in a dynamic environment.
Key Responsibilities:
- Support the recruitment process from job posting to onboarding
- Screen CVs and assist in shortlisting candidates
- Coordinate and schedule interviews with candidates and hiring managers
- Communicate with candidates and ensure a positive candidate experience
- Maintain and update the Applicant Tracking System (ATS)
- Assist in sourcing candidates via job boards, LinkedIn, and other platforms
- Prepare reports and recruitment data analysis
- Provide administrative support to the People Operations and Talent Acquisition team
Requirements:
- Currently enrolled in a university program (e.g., HR, Business Administration, Psychology, or related field)
- Fluent in English
- Strong communication and organizational skills with attention to detail
- Comfortable working independently in a remote environment
- Ability to work flexibly across different tasks and priorities
And most importantly, what’s in it for you…
- Working in a global, diverse, and collaborative team.
- Flexible working hours that allow you the freedom to shape your work-life.
- Remote-friendly environment.
- On-going training, and coaching.
- Celebrate in style at our team events (in-person and virtually).
- Social benefits and perks based on location.
P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.
If you are excited about this opportunity, join us! We look forward to your application and getting to know you.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
