Job description
About Us
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET’s AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.
Learn more at www.ujet.cx.
Opportunity
We are seeking a highly motivated & experienced candidate for a high-impact position within our fast growing Finance organization (reporting to the Finance Director). This is an exciting hybrid role that consists of Financial Planning & Analysis, Business Operations, and Corporate Strategy. The role will require the candidate to work closely with executives & other stakeholders across all functions of the business. Responsibilities include budgeting/forecasting, KPI development & reporting, and strategic analysis to help drive efficiencies across all business units. The ideal candidate is analytical-problem solver with the ability to adapt quickly to a dynamic fast-paced environment.
Responsibilities
- Core focus on driving efficiencies through developing financial and operational metrics, monitoring results and analyzing trends to develop impactful insights, and ultimately create reporting for executive leadership and other key stakeholders
- Support our financial planning & analysis processes; inclusive of our monthly close & quarterly financial forecasting cycles, and partnering closely with accounting to ensure entries are properly booked
- Collaborate with analytical functions such Engineering, Product, Sales Operations, Marketing, & others on strategic initiatives like pricing analysis, improving pipelines efficiencies, and go-to-market strategy
- Develop and foster relationships cross functionally with all aspects of the business in order to improve corporate financial practice, implement and drive new processes, and improve business strategy
Requirements
- Minimum of 2+ years of experience in Finance/FP&A experience, Investment Banking, Consulting, Strategy, or Business Operations
- Superior communication skills and the ability to collaborate cross-functionally with all levels of an organization
- Advanced Microsoft Excel, Word, and PowerPoint skills required
- Bonus Experience: SQL, Python, Looker, Sisense
- Bachelor’s degree: Preference for Business/Economics or quantitative discipline
Annual US Hiring Range: $75,000 - $100,000
*A candidate’s actual placement within this range will depend on geographic location, work experience, education, and/or skill level.
#LI-Hybrid
UJET is an Equal Opportunity Employer
UJET provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Compliance Responsibilities
Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.
Why UJET?
- Impactful Work: Be at the forefront of innovation, directly shaping the future of customer experience.
- Dynamic Culture: Join a collaborative, inclusive team that values big ideas, creative solutions, and powerful relationships.
- Comprehensive Benefits: Medical, dental, vision, 401(k) plan, commuter benefits, and more.
