Job Description
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
The Transaction Coordinator role involves collaborating within our team to manage all compliance and administrative aspects of the listings, transaction, and commission process. Daily Agent interaction is a key part of this crucial operational role.
The support our Transaction Coordinators provide allows our Agents to focus on building client relationships and developing their businesses. Our team provides comprehensive support and acts as the central point of contact for all relevant stakeholders, ensuring a smooth closing process. From document preparation and deadline tracking, regular updates for all parties to a transaction and submitting deals for payout, your goal is to facilitate the process for Agents and clients at every stage. You will also collaborate closely with local lenders, attorneys, and title companies, utilizing your extensive experience and strong industry contacts for each contract you process.
*This position is required to work out of the Compass office located at 110 5th Avenue or a local CT office one day, every other week, and expected to visit other New York/CT offices occasionally for special events if needed. Compass values in-person connection. While this department is currently working within a hybrid attendance policy, we ask employees to prioritize visiting local offices where they may find value in connecting with their colleagues and customers in person more regularly. You will be expected to comply with your department’s schedule, as outlined by your hiring manager. Please note that the department’s current policy is subject to change in the future.
At Compass You Will:
- Handle document tracking for a large volume of real estate transactions from listing to close, and/or contract to close, ensuring compliance with brokerage and legal requirements
- Ensure real estate contracts are processed properly and in a timely matter, with a focus on the details
- Manage and track contract deadlines to ensure all timelines are met
- Navigate company systems to validate accuracy of compliance and commission records
- Provide support to Agents in response to inquiries regarding commission payouts, deductions, and commission calculations
- Collaborate with sales managers and other support teams to offer outstanding support to the agents
What We Are Looking For:
- 2+ years of experience in a real estate transaction-processings function, coordination, accounting, or payroll function preferred
- New York or Connecticut real estate license required
- Familiarity with standard real estate forms used in New York State (New York City / Long Island / The Hamptons / Westchester) and/or Connecticut
- Strong written, quantitative, verbal, and presentation skills
- Ability to digest detailed contracts and make informed decisions based on content
- Ability to maintain strict confidentiality of Agent’s contract data
- Work independently and collaboratively in a team environment
- Customer service-oriented personality
- Impeccable attention to detail and problem-solving skills
- B.A. or B.S. degree preferred
Compensation:
The base pay range for this position is $29.00 - $32.00/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.
Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees’ lives and careers.
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