Job description
Job Description
Join the Wix Partner Success Managers team and play a pivotal role in making Wix the go-to choice for agencies building client websites. In your day-to-day, you will:
Build and maintain relationships with partners (existing and newly onboarded) around the world, with a primary focus on North America
Identify opportunities to help your partners grow their business using Wix
Advocate internally for our partners by understanding their challenges and product gaps, contributing to the product roadmap
Provide high-level product support and create opportunities for technical training through face-to-face meetings and calls
Be responsible for partner retention
\*\*\*
At this time we are seeking Miami-based candidates or candidates who can commute to our office. Our employees work in a flexible hybrid model and are expected to be in the office 2 times per week.
Qualifications
You have over 3 years of experience in Customer Success or Account Management in a client-facing role
Proven experience working in a tech company or with a technical product, with a demonstrated ability to train, lead, and manage client accounts effectively
You’re a natural relationship builder, fostering trust and confidence through effective hands-on product guidance, and you excel at creating a tailored customer approach that adapts to each client’s needs
You can prioritize tasks and work within deadlines effectively
You’re passionate about excellence, learning, and personal growth
Working in online marketing, experience with analytics and interpreting data to drive actions, and the ability to create and give presentations - a big advantage
Bonus points if you speak 2 or more languages
Additional Information
We are Wix Partners, our goal is making Wix the place agencies think of when they want to build a website for their clients. How we achieve it? - We’re focused on making our partners’ and their clients’ businesses successful by providing them both the tools to work the way they want and the platform to create any site for any client.
The final offer may vary and will be determined by various factors including location the role is expected to be performed, shift, candidate profile and ideal qualifications.
You can read more about our comprehensive benefits package here
