Adult Education and Volunteer Specialist- 2525804

Job Description

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

World Relief Upstate SC is seeking a dedicated Adult Education and Volunteer Specialist to strengthen the programs and people that help newly arrived refugees and other immigrants build a foundation for lasting success. This role goes beyond the classroom, supporting adult education programming, English language training, and client social adjustment, while building the community partnerships that make this work possible. The Specialist will help clients move toward self sufficiency by improving the quality and consistency of educational services, and by connecting clients to the resources, relationships, and community they need to feel at home. This role is equally focused on our volunteers, supporting the full process from outreach and onboarding through their ongoing experience serving alongside our clients. By strengthening both programming and partnerships, this position helps ensure clients receive the education and community support they need, and that volunteers have a meaningful, well supported way to serve.

This is a limited-term position funded through a grant agreement until 1/20/27 and contingent upon funding extension.

This is a Hybrid role- 4 days in office, 1 work from home

ROLE & RESPONSIBILITIES:

• Support day to day operations of the adult education program, including class scheduling, enrollment, attendance tracking, and materials.
• Monitor and improve the quality and consistency of English language training and other adult education offerings.
• Support clients’ self sufficiency and social adjustment by connecting them to education, resources, and community relationships.
• Build and grow partnerships with churches, schools, civic groups, and community organizations that support adult education and volunteer engagement.
•  Support the full volunteer process, including outreach, recruitment, screening, and onboarding of new World Relief volunteers.
• Support the day to day experience of active volunteers, matching their skills and availability to client and program needs.
•  Plan and support volunteer facing activities, orientations, and appreciation efforts that keep volunteers engaged.
•  Represent World Relief Upstate SC at community events, partner meetings, and outreach activities across Greenville and Spartanburg.
• Maintain accurate case notes and program documentation in the database for reporting on client and volunteer engagement.
• Lead or co-facilitate classes, workshops, groups, and events as needed.
• Other tasks as assigned.

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals’ For the Health of The Nation document
• Valid drivers license, access to reliable vehicle and ability to pass MVR standards
•  Bachelor’s degree in Education, Social Work, or a related field, or equivalent combination of education and experience required.
• At least 1-2 years of experience in adult education, ESL instruction, volunteer coordination, or community program support, with immigrant or refugee communities in the U.S. or abroad.
• Ability to build strong cross-cultural relationships and engage clients and volunteers using culturally responsive practices.
• Strong relational skills with a genuine ability to engage, motivate, and appreciate volunteers, helping them feel valued and connected to the mission.
• Skilled at building and maintaining partnerships with churches, community organizations, and other stakeholders who support the program.
• Ability to evaluate current programming, identify gaps, and recommend or implement improvements that strengthen client and volunteer outcomes.
• Excellent oral and written communication skills in English, with the ability to communicate effectively and professionally with diverse stakeholders (clients, volunteers, partners, and staff).
• Ability to work independently and as part of a team.
• Ability and willingness to travel regularly between the Spartanburg and Greenville offices, and to partner and program sites.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in Education, TESOL, Social Work, or a related field preferred.
• 2 or more years of experience in adult education, ESL instruction, or English language teaching preferred.
• Prior experience coordinating, training, or supervising volunteers.
• Experience planning or coordinating programs and events for adult learners, volunteers, or community groups preferred.
• Demonstrated cultural humility and experience supporting clients across languages and cultural contexts.
• Proactive in building partnerships, researching resources, and facilitating new opportunities for clients and volunteers.
• Strong collaboration skills to partner with clients, volunteers, and community stakeholders.
• Creative, resourceful, and self-motivated, with the ability to take initiative on new ideas and improvements.
• Strong organization and time management skills, with the ability to manage multiple programs and priorities at once.
• Accountable and thorough with excellent follow-through on each task.
• Proficiency in Microsoft applications (Word, Excel), and ability to learn other internal applications.
• Proficiency in a language commonly spoken by refugee and immigrant communities is strongly preferred.

$21.50 - $23 an hour

World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.