Job description
Job Title: HR Manager
Location: Needham, MA (Hybrid)
Reports To: Chief of Staff
About the Role
We are seeking an experienced HR Manager to lead and scale our people operations function. This role is ideal for a hands-on HR professional who thrives in fast-paced start-up environments and is comfortable wearing many hats. You will own the employee lifecycle, from recruiting and onboarding to compliance and employee engagement, while building processes that can grow with us.
Key Responsibilities
Recruiting & Onboarding
- Partner with hiring managers to define role requirements and manage full-cycle recruiting.
- Manage a smooth, engaging onboarding process that sets new hires up for success.
Employee Relations & Engagement
- Serve as the first point of contact for employee questions, concerns, and HR matters.
- Provide coaching and guidance to managers on performance management, feedback, and employee development.
- Support global workforce initiatives, including international onboarding and cultural alignment.
Compliance & Policy
- Ensure compliance with federal, state, and local employment laws across multiple states.
- Partner with external advisors and local experts to ensure compliance with employment laws and HR requirements in international subsidiaries.
- Maintain employee handbook, policies, and HR documentation.
- Oversee benefits administration and partner with vendors to ensure quality employee experience.
HR Operations
- Manage HR systems and reporting to track key people metrics.
- Streamline and improve HR processes for efficiency and scalability.
- Partner with leadership to support organizational design, workforce planning, and culture initiatives.
Qualifications
- 5+ years of progressive HR experience.
- Prior experience in a start-up or high-growth environment is strongly preferred.
- Proven experience supporting multi-state employers and navigating differing employment laws.
- Hands-on expertise in recruiting, onboarding, employee relations, and compliance.
- Strong knowledge of HR best practices, employment law, and benefits administration.
- Excellent communication, relationship-building, and problem-solving skills.
- Ability to balance strategic thinking with day-to-day execution.
Nice to Have
- Experience in healthcare or healthcare tech.
- Working knowledge of Gusto payroll and Factorial HRIS.
- Experience supporting international teams and global subsidiaries.
What you will find if you join:
- An opportunity to bring your daily effort and energy to a positive and real impact solution for society.
- The opportunity to work in a fast-growing industry, with a leading company in virtual reality for healthcare.
- A diverse and global environment with professional growth and personal development opportunities.
- A benefits package that includes health/dental/vision insurance with company contributions to both employee and dependent premiums, 15 days of PTO in year one, paid parental leave, 401k plan participation, and more.
