Job Description
ZigZag is looking for a Mandarin Compliance Analyst to join our team!
About Us
We are a rapidly growing fintech organisation providing alternative banking and financial infrastructure solutions to the B2B sector. Our clients include importers, exporters, MSBs, brokerage firms and crypto exchanges seeking secure and compliant FX, Payments, and Trade Finance services. With licensed operations in Australia, New Zealand, and Hong Kong, we thrive at the intersection of innovation, compliance, and cross-border financial flows
Role Summary
The Compliance Analyst plays an integral role in supporting our fintech’s compliance and risk management framework across its forex, payments, and trade finance operations. This position ensures the organisation meets all regulatory obligations and licensing conditions under AUSTRAC, ASIC, and other relevant authorities, while maintaining robust internal controls aligned with best-practice governance standards. Working closely with the Head of Compliance and broader operations, the Compliance Analyst is expected to remain up to date on relevant regulatory developments, identifying compliance risks and exercising embedded controls to ensure adherence to laws relating to AML/CTF, sanctions, privacy, and consumer protection. The role supports compliance reviews, transaction monitoring investigations, policy maintenance, client and employee onboarding and the preparation of regulatory submissions and reports.
Key responsibilities include maintaining compliance registers and risk assessments, assisting with internal and external audits, conducting due diligence and implementing KYC processes and contributing to incident investigations and remediation activities.
The role also supports staff training and awareness initiatives, helping foster a culture of integrity and regulatory accountability across all business lines. Success in this role requires strong analytical and strong communication skills, exemplary attention to detail and a practical understanding of Australia’s financial services and AML/CTF obligations, particularly as they apply to high-volume cross- border payments and trade-related transactions.
Key Responsibilities
Monitoring & Review
Conduct compliance reviews and internal audits
Monitor transactions or business activities for potential risks
Identify compliance gaps and recommend corrective actions
Documentation & Reporting
Maintain compliance registers and records
Prepare compliance reports for management and regulators
Assist in drafting policies, SOPs, and internal guidelines
Regulatory Compliance
Assist in implementing compliance policies and procedures
Support licensing and regulatory reporting requirements
Risk & Control
Support risk assessments and control testing
Escalate compliance breaches or incidents
Assist in remediation plans
Training & Communication
Support staff training on compliance matters
Promote compliance awareness across departments
Experience
Knows how to read and write Mandarin
1–3 years experience in compliance / risk / audit / legal / financial services preferred
Experience in AML / KYC / CTF / Financial Services / Payments / FX is highly desirable
Skills
Strong attention to detail
Analytical and problem-solving skills
Good written and verbal communication
Ability to interpret regulations and policies
Proficient in Microsoft Office / compliance systems
Preferred Certifications (Optional)
CAMS
ICA Certificate in Compliance
RG146 (Australia)
ZigZag is committed to building a diverse, inclusive, and equitable workplace. We believe that talent knows no borders, and we welcome individuals from all backgrounds to help us shape the future of work. Guided by transparency and agility, we foster an environment where everyone is valued and empowered to thrive.
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