Job description
We are looking for a Business Analyst to serve as the essential bridge between clients and the development team. This role ensures that client requirements are clearly understood, documented, and transformed into actionable deliverables. By formalizing the intake of user requirements, creating Jira stories, and producing client-facing documentation, this position will free up the Founder and senior team members to focus on strategy and execution.
If you’re an organized, proactive communicator who enjoys bridging client needs and technical execution, and you thrive in dynamic, fast-paced environments, we’d love to hear from you.
Key Responsibilities:
Participate in client meetings (camera on) to gather, clarify, and document requirements
Translate discussions into well-defined user stories and tasks in Jira
Maintain and manage Jira boards to ensure alignment between client expectations and technical work
Use AI and productivity tools such as Gemini, Scribe, and Synthesia to create user guides, FAQs, and how-to videos
Produce client-facing documentation and keep it up to date
Collaborate with development teams to ensure clarity and feasibility of requirements
Act as a communication bridge to ensure smooth collaboration between clients and technical staff
Excellent English skills (C1+)
2+ years of experience as a Business Analyst in a software development environment
Jira Proficiency: Ability to convert discussions into clear user stories and tasks
Client-Facing Experience: Comfortable leading and engaging in meetings with key clients
Proactive & Inquisitive Nature: Actively asks questions and seeks clarity to define requirements
Proficiency with Modern Tools: Skilled at using tools like Scribe, Synthesia, and Gemini for efficient and engaging documentation
Must be located in Latam
What We Offer:
A dynamic and collaborative work environment.
Opportunities for professional growth and development.
The chance to work on diverse projects.
Work remotely Monday - Friday, 40 hours a week (no weekends)
Vacation: 10 business days a year
Holidays: 5 National Holidays a year
Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day, Zipdev Day)
Parental Leave
Health Care Reimbursement
Active Lifestyle Reimbursement
Quarterly Home Office Reimbursement
Payroll Deduction Purchase Plans
Longevity Bonus
Continuous Learning Bonus
Access to Training and Professional Development Platforms
Did we mention it’s REMOTE?!!
One of our core values at Zipdev is “Be authentic.” that’s why we encourage you to answer the application form in your own words; we are interested in getting to know you, not a digital assistant.
Wondering how our remote environment or our payment method work? We’ve put together some helpful answers in our FAQs at the bottom our our career site. Take a look and let us know if you have any other questions!
