Job description
Account Director
We’re Not Looking for Employees. We’re Looking for Builders.
Level Agency is hiring a performance-obsessed, detail-anchored Account Director—someone who knows how to move fast, lead client relationships with precision, and turn data into strategic momentum. You’re not here to coast—you’re here to drive outcomes.
This Isn’t for Everyone.
We’re building something rare: a place where growth, truth, and high performance go hand-in-hand. You’ll thrive here if:
✅ You love pressure, autonomy, and accountability.
✅ You can juggle a dozen details, then pitch strategy to a CMO.
✅ You treat AI and innovation as second nature.
And you’ll struggle here if:
❌ You move slowly.
❌ Feedback makes you bristle.
❌ You need a step-by-step manual to do your best work.
About Level
We’re an AI-powered performance marketing agency—built for precision, designed to scale, and powered by a scientific mindset. At Level, we blend strategy, media, creative, and machine intelligence to deliver outcomes that matter. Every time. At scale.
We’ve been named one of Pittsburgh’s Best Places to Work and an Inc. 500 Fastest-Growing Company. Our clients range from ecommerce to B2B, education, healthcare, and beyond.
Your Role (and Impact)
As an Account Director, you’ll sit at the epicenter of our client engagements—leading strategy, managing outcomes, and mentoring a small but mighty team. You’ll be the person clients trust, internal teams count on, and performance revolves around.
You’ll:
- Own Strategy: Translate client business goals into performance marketing plans that win.
- Manage the Work: Set the pace, run agile standups, and keep teams aligned and accountable.
- Lead the Relationship: Be the voice clients count on for clear guidance and smart recommendations.
- Think in Numbers: Analyze performance data, ask the right questions, and bring strategic insights.
- Talk on Your Feet: Whether it’s presenting to a C-suite or fielding an unexpected question, you’re ready.
- Drive Growth: Spot new opportunities, pitch great ideas, and get buy-in to execute.
- Mentor & Manage: Be the lead on clients and coordinate resources for those clients.
- Master the Details: Keep budgets, invoicing, forecasting, and documentation sharp and accurate.
Must-Have Experience
- Agency veteran: 5–7+ years in a digital agency, leading client accounts across paid media.
- Paid media fluency: You’ve managed campaigns in Google Ads, Meta, and other major platforms.
- Platform savvy: In-platform experience with GA, Google Ads, Meta Ads, and dashboards is second nature.
- Financial command: Comfortable owning budgets, forecasts, and client-level profitability.
- Strategic chops: Proven success driving performance in B2B, Financial Services, or similar verticals.
- Presentation-ready: A confident communicator—written, visual, and verbal.
- Deeply Analytical: You live in the numbers and make decisions that move the needle.
- AI-native: You don’t just dabble—you apply AI tools like ChatGPT, Midjourney, or Perplexity to work smarter and faster.
- Detail-obsessed: You never let the small stuff slide and can juggle complex, high-volume accounts without blinking.
Real AI & Innovation Expectations
At Level, AI is a skillset, not a buzzword. In this role, you’ll:
- Share two examples of how you’ve used AI to improve your work.
- Show us how you’d use AI tools in a client-facing role at Level.
- Describe how you’ve driven innovation—tools, workflows, ideas—in your recent work.
This is table stakes. If you’re not already integrating AI into your work, you’re behind.
Our Core Values
No Ego, All In
We don’t do “that’s not my job.” We win together.
Better Every Day
We want the feedback—even when it stings.
Relentless for Results
Activity is nothing without outcomes.
Driven by Truth
We challenge assumptions and follow the data.
Benefits
Compensation & Perks:
- $85,000–$125,000 depending on your level and experience
- Remote work from anywhere in the U.S.
- Unlimited PTO to rest, recharge, and do your best work
- 12 weeks of Paid Parental Leave
- 8 weeks of Paid Family Leave
- 12 Paid Holidays with 2 Additional Floating Holidays
- Summer Fridays (because high performance includes balance)
- Competitive Medical Plan Options tailored to your needs
- 100% Employer-Paid Vision & Dental Insurance
- Pet Insurance for your furry (or feathery) coworkers
- 401(k) Retirement Plan with 3% Employer Contribution – 100% Vested
- Performance Reviews Every 6 Months—we don’t believe in waiting a year to grow
- Career Advancement Opportunities mapped to clear outcomes
- Medical Travel Reimbursement
- $100 Monthly WFH Stipend for phone, internet, and electricity (paid quarterly)
- In-Person and Virtual Company Events—connection matters
- Peer-to-Peer Recognition Programs
- Concierge Support Services for personal scheduling and productivity help
- Employee Assistance Program (EAP) with access to mental health, legal, and financial counseling
Remote-First, U.S. Only
This is a remote role open to candidates located within the U.S. We are unable to sponsor visas at this time.
Level Is Built on Inclusion
We are committed to Diversity, Equity, Inclusion, and Belonging (DEIB). Level is proud to be an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind and celebrate what makes you, you—regardless of race, gender identity, age, disability status, sexual orientation, or background.
Ready to Apply?
Click below and submit your resume. You’ll be asked a few thoughtful questions— take your time. We care more about your thinking than your pedigree.
Let’s build something together.
