Job description
About Prepared
911 is the backbone of American public safety…but, for too long, the professionals that dedicate their lives to answering our calls have been let down by the technology that serves them. Our mission is to change that.
We aim to ensure that every emergency receives a perfect response; a bold vision requires bold action from our team, working hand-in-hand with the professionals we serve.
Since the public launch of our first public safety product in the fall of 2021, our technology has helped streamline millions of 911 calls in communities around the country. We’ve revolutionized what’s possible in emergency response by applying cutting-edge AI to the most critical challenges facing first responders. Our partners span 49 states and collectively protect more than 90 million people.
Backed by more than $130 million in funding led from investors like General Catalyst, Andreessen Horowitz, and First Round Capital, we’re scaling rapidly to become a core component of emergency calls nationwide, driving the future of emergency response toward a safer, more agile system.
At Prepared, you’re not simply part of a team — you’re a key force in a mission that truly matters. Your contributions here will shape the future of emergency services, playing a vital role in creating a safer, more connected world.
Position Overview
We’re looking for a driven, strategic, and mission-oriented Account Executive to help accelerate Prepared’s expansion across the U.S. public safety sector. This is a high-impact role focused on building new relationships within PSAPs (Public Safety Answering Points) and driving meaningful revenue growth.
You’ll be at the forefront of transforming emergency response—partnering with 911 centers and first responders to bring life-saving, AI-powered technology to communities across the country. If you’re excited by complex sales, passionate about public impact, and want to be part of a high-growth company backed by world-class investors, we’d love to meet you.
Key Responsibilities
Drive Growth: Amplify revenue and market share in targeted public safety agencies, prioritizing customer satisfaction.
Build Relationships: Develop and deepen relationships with clients, using these connections to boost revenue.
Strategize: Formulate and implement robust account strategies, working alongside our team to present irresistible value propositions.
Engage & Manage: Keep a close watch on client engagement, managing accounts to spot and seize growth opportunities, while ensuring stellar service delivery.
Champion Satisfaction: Excel in understanding client needs, advocating for unparalleled customer service.
Market Insight: Offer valuable insights into market trends and competitor movements to our leadership, influencing our strategic direction.
Lead Engagements: Navigate challenging procurement processes using creative thinking while working alongside customers to realize efficient contract timelines.
Stay Informed: Keep abreast of industry developments, guiding our sales strategies and market positioning with informed precision.
What Makes You a Great Fit
4+ years of experience in B2B software sales, with a strong record of consistently exceeding targets.
Skilled at navigating complex sales cycles involving multiple stakeholders and large contract values.
Strategic and analytical in approach—experienced in building account plans, managing pipelines, and closing enterprise deals.
Excellent communicator, comfortable working with senior decision-makers, technical buyers, and cross-functional teams.
Self-motivated and adaptable in fast-moving environments; thrives without close supervision.
Willing to travel 30–50% for in-person meetings, relationship-building, and deal progression.
Nice to have: Experience within Public Safety Sales and/or knowledge of NG9-1-1, CAD, call-handling systems, or other public safety technologies.
Additional Requirements
Willingness and ability to travel within the region to meet with clients and understand their needs firsthand.
A proactive approach to learning and professional development in the public safety technology landscape.
Pay Transparency
The base compensation for this role is approximately $120,000–150,000 per year, excluding bonus targets and incentive plans. You are also eligible for employee benefits, company equity grants, participation in Prepared’s unlimited vacation program.
Benefits
🌎 Remote-First Culture
🩺 Medical, Dental, and Vision Benefits
💸 401k + Free Financial Advisors with Betterment
📱Monthly Cell Phone Stipend
🏖️ Unlimited Time Off + 15 Observed Holidays
🚼 12 Weeks of Paid Parental Leave (birthing + non-birthing parents)
🚨 Visit a PSAP (911 Center)
🏢 WeWork Membership for All Employees
✈️ Annual Company Offsite
🔮 AI Tools like ChatGPT + NotionAI
🏠 $500 Work from Home Budget
📚$350 Annual L&D Stipend
Want to learn more about Prepared? Check out the links below.
General Catalyst | Our Investment in Prepared: Bringing AI to the Frontlines of Public Safety
Anoka County 911 center testing AI to screen nonemergency calls, ease workload
NBC Today Show | 911 callers can now share video of emergencies with dispatchers
At Prepared, we are committed to building a safer and more connected world, and we believe that fostering diversity, equity, and inclusion is essential to achieving this mission. We are a proud equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected characteristic. We actively seek to create an inclusive environment where diverse perspectives are valued and everyone has the opportunity to contribute meaningfully to our mission of improving public safety and emergency response for all communities.
Prepared is not sponsoring visas at this time.
