Job description
Who We Are
For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers’ needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do.
Account Executive, Shopper Experiences
Do you love the world of Consumer Packaged Goods and thrive on understanding how shoppers discover, evaluate, and purchase products across both digital and physical retail environments? Are you energized by the opportunity to work directly with brand teams to solve real-world challenges and drive innovation in how consumers engage with products?
SPINS is seeking a Account Executive to join our Shopper Experience team. This role is ideal for someone who is deeply passionate about the CPG industry, curious about consumer behavior, and excited to help brands build stronger connections with shoppers through data-driven insights and shopper-centric solutions.
You’ll engage directly with brand marketers, innovation leads, and agency partners—bringing SPINS’ shopper experience offerings to life through compelling storytelling, strategic insight, and a relationship-first sales approach. You’ll be part of a fast-moving, collaborative team that’s reshaping how brands engage with consumers across the path to purchase.
Key Responsibilities
- Shopper Engagement Expertise – Serve as a trusted advisor on shopper behavior, omnichannel engagement strategies, and marketplace trends—educating clients and internal teams alike.
- Lead with Purpose – Identify, pitch, and close new business with CPG brands, retailers, and agencies by deeply understanding their shopper engagement goals and challenges.
- Strategic Account Growth – Own and grow a portfolio of mid-to-large accounts, building long-term relationships and delivering strategic recommendations that drive consumer engagement and mutual growth.
- Pre-Sales Support – Collaborate with product and engineering teams to scope client use cases, answer technical questions, and ensure seamless solution delivery.
- Consumer Engagement Storytelling – Craft compelling sales narratives using behavioral insights and data to demonstrate the value of SPINS Shopper Experience solutions.
- Cross-Functional Collaboration – Partner with marketing, analytics, customer success, and pricing teams to deliver exceptional client outcomes.
- Pipeline & Performance Management – Use CRM and analytics tools to manage pipeline, forecast accurately, and identify opportunities for growth and optimization.
- Profitability Focus – Maintain strong margin discipline across your book of business to meet monthly, quarterly, and annual revenue goals.
What You Bring
- 3–5 years of experience in CPG sales, shopper marketing, retail media, or digital advertising
- A proven track record in growing accounts and achieving sales goals
- A passion for consumer behavior, brand storytelling, and digital innovation
- Proven success engaging with brand teams, agencies, and retail partners
- An understanding of Shoppable Landing Pages, Shoppable Media, Social Media Strategy, Media Measurement and more
- Strong communication skills with the ability to simplify complex ideas and influence decision-makers
- Comfortable navigating light technical conversations and collaborating with product teams
- Proficiency in CRM tools (e.g., Salesforce), sales engagement platforms (e.g., Outreach.io), and campaign analytics
- Entrepreneurial mindset with a builder mentality—ready to shape the future of shopper experiences
PhysicalRequirements
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at a time
Hiring Range: $90k/yr-$105k/yr. In addition, this role is eligible for up to a $95k commission potential.
Please note: This role is open to remote or hybrid candidates located in the Chicago, IL area.
Note: Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-SB1 #LI-Hybrid
What SPINS Offers
We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members.
- We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!
- Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.
- Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture.
The SPINS Way
- Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.
- Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
- Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.
- Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution.
For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy here.
