Account Manager

at Gusto
  • $102k-$117k
  • Remote - United States

Remote

Sales

Mid-level

Job description


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

About the Role:

The Channel Sales team is growing and we are excited to hire the next members in a variety of locations across the country. We’re seeking sales professionals with a track record of success in achieving new-business and growing a current book of business. The ideal candidate will be driven, organized, and display a natural ability to build rapport and trust. We’re looking for that perfect blend of sales drive coupled with a customer-service mentality that will help us create loyal, happy partners.

Gusto partners with Accountants whose customers are small business owners. You will work with accounting firms to onboard their entire book of business. It’s your job to understand an accountant partner’s needs and the needs of their clients in order to properly convey Gusto’s value proposition delivered through the partnership. You’ll manage the ongoing relationship with each new accountant you bring onboard while continuing to work to add new accountants to your growing book of business.

Here’s what you’ll do day-to-day:

  • Manage a high volume book of business and build strong, long-lasting relationships with accounting partners to grow their client base on Gusto. On average, you’ll manage 80-120 accounting partners.
  • Engage and ramp relationships with existing accounting partners through a high velocity consultative sales process where you will average interacting with 200+ clients per quarter.
  • Keep accounting partners & all active contacts up to date on new product developments & best practices to get the most out of the Gusto People Platform as well as advocating for their needs to inform Gusto’s roadmap
  • Penetrate the accounting firm by convincing additional accountants to join, influencing additional client adds, and even getting the firm to adopt Gusto internally
  • Win new business in competitive sales against the industry’s incumbent players, averaging around 200 new adds per quarter
  • Construct, forecast, and manage your sales pipeline to meet company goals
  • Leverage People Advisory and Certification to deepen strategic partnerships
  • Deliver comprehensive product demos and answer technical inquiries
  • Contribute accurate records and notes to a team-wide CRM

Here’s what we’re looking for:

  • 5+ years of professional experience in a sales role
  • 2+ years of experience managing a book of business and carrying a quota, preferably focusing on net-new acquisitions
  • Previous experience working in any one of the following areas is required:
  • Top-performer with a track record of consistently exceeding quota in a high volume and high velocity environment for the majority of your career
  • A consummate team player who enjoys wearing multiple hats and inspiring everyone around you to do great work
  • A builder who is excited to help shape the foundation for the GustoPro Sales team

Our cash compensation amount for this role is targeted between $102,000 OTE to $117,000 OTE in Denver and most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto’s subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

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