FORWARD Platform

We partner with governments and nonprofits to launch, manage, and scale public sector programs and services.

We offer a technology platform that supports intake, case management, payments, and reporting. Our goal is to reduce administrative burden and ensure audit-ready compliance. Our technology includes applicant verification, mobile-friendly and multilingual access, real-time dashboards, and secure systems compliant with HIPAA, SOC 2 Type 2, and CCPA standards.

We offer flexible models for program delivery: FORWARD Direct lets clients run programs independently using our platform; FORWARD Pro is a fully managed service for grants and relief programs; and FORWARD Enterprise provides custom-built and managed solutions for complex programs. We also offer professional services, including expert support for program design, launch, and operation.

Since 2013, we have helped deliver over $2 billion in aid and services, serving more than 300,000 residents and businesses. We have cut processing times by 60%, maintained a 1% fraud rate, launched 100% of programs on-time, and reduced manual administrative work by 50%.

Our mission is to empower governments and nonprofits to deliver critical services faster and more equitably. We do this through human-centered technology and expert support.

We operate on core principles: a commitment to mission-driven work, fostering autonomy combined with collaboration, maintaining a remote-first and people-first approach to work, and prioritizing equity and belonging within our team.

FORWARD Platform is a remote-first company, allowing employees to work from anywhere in the U.S. The team consists of 11-50 employees. The company cultivates a culture focused on public impact, systems change, and inclusive innovation. Employees are encouraged to work independently, think strategically, and collaborate across disciplines to solve real-world problems. The company is committed to building a diverse and inclusive team that reflects the communities it serves. The team also works as an extension of client organizations, providing support from program design and implementation through launch, reporting, and optimization.

We offer our employees several benefits: 100% employer-paid medical and dental insurance, unlimited paid time off, a fully remote work environment, stock options, and a 401(k) plan. We also emphasize a mission-aligned culture.