Sr Manager, Account Management

  • Remote - United States

Remote

Business

Manager

Summary

The Sr Manager, Customer Acquisitions is responsible for identifying and tracking new opportunities in California for FORWARD's platform. They act as a trusted business partner to public sector customers and mentor a team to achieve collaborative wins. This role focuses on inbound and expansion opportunities, oversees the California Growth team, and ensures timely reporting to senior-level management.

Requirements

  • Strong ties and relationships in California, especially amongst policymakers, city and county leaders, and/or other advocacy organizations
  • Public sector experience is preferred
  • 6+ years B2G sales and/or account management experience is preferred
  • Ability to build strong relationships and influence government agency partners
  • Strong discovery and presentation skills - ability to effectively identify and understand customer needs and connect them to business opportunities
  • Highly solution-oriented
  • Creative problem solving
  • Ability to take the initiative and work both independently and as part of a team
  • Excellent communication skills
  • Ability to work well under pressure, multi-task, and prioritize workload
  • Eager to be part of a team that puts a premium on assuming best intentions and giving one another grace

Responsibilities

  • Identifies, tracks, and responds to new opportunities in California by leveraging existing relationships and developing new ones
  • Guides the team in creating pitch decks and proposals for customers
  • Maintains close ties with existing customers and is present during fulfillment conversations
  • Helps coordinate on-site meetings, plan networking or social events, and ensures accommodations for team members
  • Acts as a member of the Growth leadership team and oversees a team focused on growth of business in California

Benefits

  • Fully remote position
  • Unlimited PTO
  • 100% Employee paid medical and dental insurance
  • Stock Options
  • 401K Plan
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