Job description
Telix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia (HQ), Belgium, Japan, Switzerland, and the United States. Our mission is to deliver on the promise of precision medicine through targeted radiation. At our core, we exist to create products that seek to improve the quality of life for people living with cancer and rare diseases. You will be supporting the international roll-out of our approved prostate cancer imaging agent and helping us to advance our portfolio of late clinical-stage products that address significant unmet need in oncology and rare diseases.
See Yourself at Telix
We are looking for an Accounts Receivable Specialist to join our team for day-to-day collections efforts. The ideal candidate should enjoy working in a fast-paced environment where creative thinking, problem solving, analysis, efficiency, autonomy, and initiative are required. The successful candidate should be a team-player, excellent communicator and be able to multitask while maintaining a high regard for the details. Adaptability and positivity are key qualities to be successful in this role.
Key Accountabilities:
- The successful candidate will assist with most accounts receivable activities including on-going review of credit limits, and collection activities.
- The position’s primary responsibility will be to establish and build relationships with key internal and external customers to identify and understand non-payment issues.
- Communicate with customers to resolve payment disputes and review all short payments for validity.
- Recognize a problem, analyze it and arrive at a clear and concise resolution that will benefit all parties involved.
- Build and maintain strong internal and external relationships to assist in the identification, understanding and resolution of unpaid balances.
- Assist in establishing and maintaining professional processes and procedures to reconcile and understand customer non-payment issues.
- Proactively contacting customers before invoices are due to identify customer payment concerns.
- Involve sales and operations teams, when appropriate, to facilitate communication with the customer and work to receive payment on past due invoices.
- Actively participate with team members to achieve company and departmental goals.
- Any other duties as assigned including reports as needed.
Education and Experience:
- Bachelor’s degree in accounting, finance, or business-related field preferred or 4 years Credit and Collection or Accounting experience
- 5 years of experience in Accounts Receivable, Billing, Collections and/or Shared Services
- Able to use confidential or sensitive information in a professional manner to achieve collections targets/goals.
- Strong Microsoft Office skills, especially in Excel (Pivot/Vlookup)
- Accuracy and attention to detail
- Excellent internal and external customer service skills
- Experience with QuickBooks and NetSuite a plus
- Strong verbal and written communication skills
- Able to work independently in a highly organized manner.
- Able to manage difficult customer situations and respond promptly to customer needs.
- ERP implementation experience a plus.
Key Capabilities:
- Inclusive mindset: Demonstrate an understanding and appreciation for diversity, and actively work to create an inclusive environment where everyone feels valued and respected
- Creativity and innovation: Possess a willingness to think outside the box and come up with unique and creative solutions to challenges
- Commitment to excellence: Take pride in your work and consistently strive for excellence in everything you do
- Results-oriented: Driven to achieve goals and objectives, with a strong focus on delivering measurable results
- Ethical behavior: Act with integrity and demonstrate a commitment to ethical behavior in all interactions with colleagues and stakeholders
- Adaptability: Comfortable working in a dynamic environment, able to adjust to changing priorities, and willing to take on new challenges
- Strong communication skills: Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language
- Collaboration: Work effectively as part of a team, actively sharing knowledge and expertise to achieve common goals
- Resilience: Demonstrate the ability to bounce back from setbacks and persevere in the face of challenges
- Continuous learning: Show a commitment to ongoing learning and professional development, continually seeking out opportunities to expand your knowledge and skills
- Attention to Detail: Have a strong attention to detail and be able to pick up errors before they become issues whilst also maintaining a helicopter view and be able to prioritise
At Telix, we believe everyone counts, we strive to be extraordinary, and we pursue our goals with determination and integrity. You will be part of an engaged and supportive group of colleagues who all have a shared purpose: to help people with cancer and rare diseases live longer, better quality lives. Being a Telix employee means being a part of a unique, global, interdisciplinary team working to deliver what’s next in precision medicine. We have hybrid and remote employees located all around the world. We offer competitive salaries, annual performance-based bonuses, an equity-based incentive program, generous vacation, paid wellness days and support for learning and development.
Telix Pharmaceuticals is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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