Job description
Our client is a fast-growing, innovation-driven Australian company in the storage and logistics industry. They pride themselves on offering clever, flexible storage solutions and delivering exceptional customer experiences.
As their customer base continues to grow, they’re looking to expand their team with a highly motivated and detail-oriented Accounts Receivable Analyst to support payment collections and customer account processes.
Job Responsibilities:
Manage and follow up on customer payments for a designated city portfolio.
Make high volumes of inbound and outbound calls to chase overdue accounts.
Keep the payments tracker updated in real-time with accurate information.
Report overdue profiles and collection status during team meetings.
Assist in customer invoicing and ensure move-in/move-out processes are aligned with payments.
Provide support to the Commercial Payments Team as needed.
Act as a point of contact for general team queries related to accounts receivable.
Uphold the company’s values and maintain a professional, customer-first approach.
Contribute to a positive team culture and uphold the company’s values.
Assist with onboarding and informal support for new team members.
Perform other finance-related tasks as required.
Proven experience in accounts receivable, credit control, or payment follow-up.
Strong communication skills—confident on both phone and email.
Experience handling high volumes of customer interactions.
Organised and able to keep records and systems up to date in real time.
Familiarity with invoicing and payment platforms.
Self-motivated and proactive with strong attention to detail.
Comfortable working with KPIs, weekly reporting, and team-based goals.
A team player who takes initiative and ownership.
Technical Requirements:
Dual Screen
Recent (10th gen and above) Intel Core i5 or AMD Ryzen 5 CPU and above
8GB to 16GB RAM
Windows 10 or 11 device
No macOS
Permanent work-from-home set-up
Dayshift (Australian business hours)
Full-time job
HMO
Annual leave
Christmas Bonus equivalent to 1 month’s wage (pro-rata)
