Job description
Working Hours: 9 AM – 5 PM MST/CST
About Us
HeadQuarters is a global start-up dedicated to empowering U.S. cannabis companies through expert support in finance, sales, operations, and logistics. Operating at the intersection of innovation and execution, we partner with high-growth cannabis businesses to streamline their back-office functions and enhance operational efficiency. Our fully remote team spans multiple countries and time zones, bringing together diverse talent and deep industry knowledge.
About the role As an AR Manager, you will serve as a key contributor to HeadQuarters’ operations, managing client accounts and internal processes with autonomy and accountability. You’ll play a critical role in overseeing accounts receivable activities for our cannabis-industry clients, ensuring accuracy, efficiency, and excellence in execution and communication.
This role is ideal for seasoned Accounts Receivable professionals with a solid track record in team leadership, client management, and process improvement. You will step into a senior-level position where strategic thinking and execution go hand in hand, all within a dynamic, remote-first environment.
You’ll lead a team of AR professionals, drive client satisfaction, enhance reporting systems, and actively contribute to business growth. As a people leader, you’ll coach and develop your team, set performance expectations, and uphold quality standards while collaborating cross-functionally to deliver impactful outcomes.
Key Responsibilities
Serve as the main AR point of contact for multiple client accounts
Build strong client relationships through proactive communication and problem-solving
Implement and monitor AR processes that increase efficiency and reduce DSO
Identify automation and optimization opportunities across tools and workflows
Collaborate with Product and Engineering teams to improve AR-related tools
Support account strategy by identifying AR-related opportunities for improvement or upsell
Provide insights and recommendations based on AR performance data
Contribute to client success proposals or operational audits
Manage and coach a team of 10+ AR professionals, setting clear goals and development plans
Oversee workload balancing, ensure timely delivery, and uphold quality standards
Drive team alignment with company-wide priorities and KPIs
Maintain strong reporting dashboards and performance metrics (Power BI, Excel)
Utilize systems like QuickBooks, SAP, Oracle, Acumatica, and other platforms effectively
Ensure accurate documentation and compliance in all AR practices
Education & Experience
- Minimum 3 years in a dedicated AR Manager role
- Experience managing teams of 10+ AR professionals
- Background in both startup agility and corporate structure is a strong plus
Tools
Proficient in:
- Accounting platforms (QuickBooks, SAP, Oracle, Acumatica)
- Microsoft Excel (Power BI experience preferred)
- Communication platforms (RingCentral, Dialpad, Front, Zendesk)
Skills
- Excellent coaching and leadership skills
- Strong organizational and prioritization abilities across multiple clients
- Proficient in KPI tracking and reporting
- Clear and adaptable communicator
- Commercially minded with a strong understanding of AR performance levers
Nice to Have
- Experience working in the cannabis industry and understanding its operational and regulatory nuances
- A background that includes both startup agility and corporate structure
- Demonstrated success in cross-functional collaboration with departments like accounting, engineering, and operations
- Experience managing relationships with third-party collections agencies
🏡 Fully remote position
🎯 Dedicated Internal Learning & Development Advisor
💰 Salary increase opportunities based on performance
🌍 Career growth working with top-tier cannabis companies ($10M+ monthly revenues)
Company Values
We are guided by curiosity, collaboration, and persistence. We seek to understand deeply, work collectively to solve complex challenges, and remain resilient in pursuit of meaningful, long-term impact. These principles shape how we operate as a team and how we support the success of our clients.
Ready to make a difference together? We’d love to hear from you!
