Job description
About the Company:
Our client is a Sydney-based firm staffed by highly qualified Registered Property Valuers with over 50 years of combined experience. Specialising in Property Valuations and are committed to delivering strategic, market-leading, and innovative property advice.
About the Role:
We are seeking a proactive and detail-oriented Administrative Support Officer to join our team. This role will support the day-to-day operations of the business, ensuring that administrative tasks are executed efficiently and professionally. You will be the backbone of our operations—providing essential support to our valuers, maintaining client records, managing documentation, and contributing to a seamless client experience.
Key Responsibilities:
- Provide general administrative support to valuers and management
- Assist in scheduling property inspections and coordinating appointments
- Manage emails, incoming calls, and client inquiries professionally and promptly
- Maintain and update databases, client records, and internal systems
- Follow up with clients regarding required documents and outstanding information
- Liaise with solicitors, real estate agents, and other stakeholders as needed
- Ensure confidentiality of client information and sensitive documents
- Assist in accounts receivable and payable tasks, as required
- Support other ad-hoc administrative tasks and office projects
Key Requirements
- Proven experience in administrative support or office coordination (experience in property or valuation industries is a plus)
- Excellent verbal and written communication skills
- High attention to detail and strong organisational skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Comfortable using cloud-based systems or CRMs (Pipedrive & Zoho as well as experience and knowledge on setting up Automations)
- Ability to prioritise tasks and meet deadlines
- Self-motivated, reliable, and able to work independently or as part of a team
- A customer-service mindset with a professional approach
Desirable Attributes
- Knowledge or experience within the property valuation or real estate industry
- Familiarity with Australian property terminology and documentation
- Knowledge and experience with Google Ad words, WordPress, Smarta, Graphic design, SOP’s and Automations.
Location: Remote / Philippines-based applicants
Employment Type: Full-time
Schedule: AU time 9 AM - 5 PM
