Automotive Warranty Network, Inc.

We process manufacturer’s warranty claims for automotive dealerships. We are the largest warranty processing company in the US, serving over 1,300 clients each year.

Our full-service warranty administration includes reviewing technician comments and punch times, applying labor operations in the Dealer Management System (DMS), sending claims to manufacturers, daily follow-ups on claims, and accounting for payment differences. We also provide auditing and training support. This involves helping with factory audits, conducting mock audits for benchmarking, and training service staff on their roles.

We use technology to improve our processes and efficiency. We comply with FTC Safeguard Regulations to ensure cybersecurity and protect customer information. We connect to Dealer Management Systems for tens of thousands of repair orders every month. We were founded in 1986.

Our mission is to help automotive dealerships accurately collect warranty money from manufacturers and keep it through audits. We also provide resources to help dealerships improve their in-house processes through staff training and benchmark auditing.

We use technology to enhance our processes and efficiency. We also aim to offer our warranty administrators a place to develop their talents, with competitive pay, benefits, and a family-oriented work environment.

Our core beliefs include hard work, honesty, integrity, ethics, and fairness. We believe in continuous training for success, cooperating, sharing knowledge, and adapting to industry changes. We also refine our solutions until they work effectively.

Automotive Warranty Network, Inc. employs over 350 people across the United States. Our administrators report high job satisfaction, good potential for advancement, and a strong knowledge base. We support their professional growth.

We foster a family-oriented work environment. Our culture emphasizes integrity, ethics, honesty, cooperation, and continuous training. Employees are encouraged to develop their skills and use their talents to help dealerships.

Remote work is available for roles like warranty administrators.

We offer free health, dental, and vision insurance. We also provide a 6% 401K match.

For new employees, we offer a guaranteed salary during the first 90-day probationary period, then switch to a commission-only structure. After 90 days, we provide a $100 per month internet stipend. Annual salaries for warranty administrators typically range from $45,000 to over $65,000.