Job description
WHO WE ARE
At Trustly, we’re on a mission to deliver a better way to pay and get paid. Consumers deserve a payment option that prioritizes financial responsibility, and merchants should have the independence to accept payments without unnecessary costs. This mission drives everything we do.
We’re revolutionizing the payments industry by making Pay by Bank the new standard at checkout, providing a smarter payment option to credit and debit cards. For merchants and consumers, this means the freedom to make and receive payments with greater security and ease.
Fueled by this purpose, we’ve grown into a global network connecting 9,000 merchants to 650 million consumers through 12,000 banks across 33 countries, processing over $58 billion annually. As the leader in Pay by Bank, we aim to redefine the payments experience by delivering exceptional products and unmatched value.
With regional offices in Vitória, Brazil and Silicon Valley, USA, and our global headquarters in Stockholm, Sweden, we are a diverse team that spans over 30 nationalities. Embracing a culture of innovation and collaboration, our ‘work from anywhere’ policy allows employees in Brazil, the U.S., and Canada to work remotely within their country of residence, enabling flexibility while staying connected to our global team.
At Trustly, we believe that inclusion and diversity are essential foundations for building a fair and equitable society. We do not discriminate based on race, religion, ancestry, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, or disability status. Our main goal is to provide a fair, welcoming, diverse environment with opportunities for all collaborators. The stages of our selection process take place online and without distinction of any kind.
Now is the perfect time to join us and help accomplish our mission. If you’re inspired by purpose, thrive in a fast-paced and entrepreneurial environment, and are ready to shape the future of payments, we’d love to hear from you!
About the team:
The Customer Experience team is responsible for the entire presentation layer of Trustly for our customers. Our focus is to offer the best experience with a simple, efficient and accessible platform.
What you’ll do:
- Create and maintain features in Web including integration scripts applications and be able to develop unit tests for the same features.
- Responsible to investigating problems in applications in collaboration with support teams, backend teams and merchant teams.
- Propose and do refactors.
- Estimate efforts for tasks with a high level of accuracy.
- Analyze large volumes of data to find possible problems and propose performance improvements.
- Identify performance issues and propose solutions.
- Participate in technical meetings and propose solutions to problems.
- Create alarms in metrics systems used by the company.
- Indicate new tools and technologies.
- Support new developers on company and train them on the development process, patterns and features.
- Participate in functional meetings with non-engineering teams with knowledge about all front end features and with skills to propose solutions.
- Document features in the available tool.
- Creation of integrated tests in the tool provided.
- In refinement meetings, analyze all proposals and be able to define the best solution.
- Be able to participate in war rooms and create an action plan.
Who you are:
- Experience developing/designing software systems.
- Understanding of layout aesthetics, and a drive to create thoughtful UX experiences and pixel-perfect web pages.
- Excellent coding skills in Javascript (ES6), HTML and CSS.
- Expert in React Framework.
- Excellent coding skill and understanding of OO concepts.
- Previous experience with source control.
- Strong written and verbal English skills is a plus.
Our perks and benefits:
- Bradesco health and dental plan, for you and your dependents, with no co-payment cost;
- Life insurance with differentiated coverage;
- Meal voucher and supermarket voucher;
- Home Office Allowance;
- Wellhub - Platform that gives access to spaces for physical activities and online classes;
- Trustly Club - Discount at educational institutions and partner stores;
- English Program - Online group classes with a private teacher;
- Extended maternity and paternity leave;
- Birthday Off;
- Flexible hours/Home Office - our culture is remote-first! You can work in every city in Brazil;
- Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria!;
- Annual premium - As a member of our team, you are eligible to receive an annual bonus, at the company’s discretion, based on the achievement of our KPIs and individual performance;
- Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!
#LIRemote
Check out our Glassdoor or our Brazil Life page on LinkedIn for more details about Brazil, our culture, and much more.
At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work. All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.
