Job description
About TheyDo
We’re TheyDo, a fully remote B2B SaaS organisation. Founded in 2019, we are the leading journey management platform, on a mission to make the customer journey the most powerful business tool there is.
In March 2024 we announced our latest funding round worth $34 million. Combined with our Series A raise in 2022 it takes our total investment to just under $50 million. Our angel investors include executives from Intercom, Miro, OpenAI, Amplitude, Slack, Airtable and more.
We support and partner with renowned enterprise organizations such as Cisco, Ford, Johnson & Johnson, Home Depot and Polestar, helping them manage their complex journeys and optimize them for efficient growth, removing the need for constant transformation.
We kicked off 2025 with a global team of 80 TheyDoers, representing over 30 nationalities across 20 countries.
This is just the beginning. Join our exciting journey as we make the Customer Journey the most powerful business tool there is
We are now looking for a dynamic BDR Leader to take our global BDR organisation to the next level. This is a pivotal role where you’ll lead and scale a team of Business Development Representatives across the globe, while also rolling up your sleeves to generate pipeline and drive revenue.
The Role
As our BDR Player-Coach, you will:
Lead & develop a high-performing global BDR team focused on outbound prospecting, pipeline generation, and sales acceleration.
Coach & train BDRs to refine outreach strategies, messaging, and objection handling.
Drive Outbound Excellence by optimising multi-channel outbound outreach, cold calling, email sequences, and LinkedIn engagement.
Collaborate with Marketing to execute and align outbound campaigns with key GTM initiatives.
Grow the team by recruiting and onboarding new BDRs, initially focusing on the US market.
Own pipeline growth by managing outbound sales KPIs, conversion metrics, and continuous process improvements.
Player Role:
Initially work directly on outbound activities and carry 1-2 Account Executive (AE) accounts while the team expands.
Mature the BDR organisation by implementing scalable best practices, refining ICP (Ideal Customer Profile) targeting, and introducing new prospecting tools/techniques.
Collaborate across teams with Sales, Marketing, and Revenue Operations to drive efficiency and impact.
What We’re Looking For
3+ years of B2B SaaS experience, with at least 1+ years in a BDR leadership role.
Proven track record of building, leading, and scaling high-performing outbound BDR teams.
Strong outbound expertise, including cold calling, email sequencing, and LinkedIn prospecting.
Experience partnering with marketing to develop integrated outbound campaigns.
Hands-on experience using sales engagement platforms (e.g., Outreach, Salesforce, Cognism, HubSpot, or similar).
Exceptional coaching, training, and team development skills.
Ability to thrive in a fast-paced, high-growth, and global environment.
Strong data-driven mindset with experience tracking BDR performance metrics.
Prior experience carrying a quota and working closely with Account Executives.
Why Join TheyDo?
Be a key player in shaping our global outbound strategy and BDR function.
Join a fast-growing SaaS company that’s pioneering a new space in Customer Experience.
Global Impact - work with teams across multiple regions and help build a world-class revenue engine.
Career Growth - opportunity to grow into a Director-level role as the team scales.
Take a look into our GTM here:
Website: https://www.theydo.com/
LinkedIn: https://www.linkedin.com/company/theydoio/
What we offer our permanent employees:
💰 Competitive compensation and pre-IPO equity - we like to give our team members ownership with our stock package. When TheyDo succeeds, we all succeed!
🌍 Fully remote working with flexible hours - we’re staunch advocates for autonomy and flexibility.
🩺 Health Insurance benefit - at TheyDo our team’s health and wellbeing are a priority. We include tailored support for every employee, regardless of location.
🌴 Flexible holiday days – We love what we do and equally equally love taking a break. You’ll have a minimum of 25 days of paid holiday per year (pro rata), in addition to public holidays and an extra three days during our annual company-wide winter shutdown in December.
🧠 Learning and Development budget we encourage everyone to take ownership and invest in their growth and development, providing financial support to benefit you in your role and career.
🧘♂️Wellbeing budget - nurture your mind and body. We’ll support you in looking after you, whether it’s meditation, mindfulness, or a yoga/gym membership.
👪 Paid parental leave - we’ll ensure financial support and time off for you to bond with the newest little members of your family (6 months for the primary carer, and 6 weeks for the secondary carer - fully paid). We provide paid childcare leave when you need to take time out to help your little one recover.
👨💻Home office or co-working support - choose your ideal workspace with our home office or co-working budget. Whether you prefer the comfort of your home office or the collaborative atmosphere of a co-working space, we’ve got you covered.
🗺️ Company events - we regularly connect in-person to strategise, reflect or simply have fun. Our most recent company retreats were held in the Spain, Portugal and France.
⚒️ Latest tech & tools - MacBook Air, Pro or laptop, we want you to have the equipment that you’re most comfortable with. We use tools such as Gather, Slack, Notion, Loom, G:Suite and naturally TheyDo to work collaboratively and asynchronously.
🚀 Continuous growth of our benefits package as we continue to grow in size
To any recruitment agencies, we appreciate you would like to support us but we do not accept any unsolicited CVs or introductions.
About TheyDo
Our core values are the driving force behind every decision we make.
We ‘Journey together’ along a path of collaboration and synchronization. In everything we do, we ‘Own it’, never shying away from taking action or making decisions. Our ‘Cloaks off’ mentality ensures that transparency and integrity reign supreme. Moreover, ‘Customer Fueled’ innovation is at the heart of our work, as we know that the success of our product is directly linked to how we involve our customers in the process.
TheyDo is an equal opportunities employer. Our customers are diverse, and we believe our organisation should be, too. We nurture an inclusive culture where everyone feels equally important, no matter their background or status. We will never discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, education, or race.
Our commitment to building a diverse and inclusive TheyDo includes making reasonable adjustments to the interview process. If you need any adjustments, please reach out to your Talent Partner.
If you are a woman or part of an underrepresented group, we encourage you to apply. Even if you don’t check every box — your skills and perspective could be just what we need to succeed. We value diversity and know you bring something unique to the table!
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