Job description
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers’ Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book’s #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years.
Position Summary
The HR/Benefits Specialist is responsible for supporting the human resources operations to include Health and Company Benefits, Leaves of Absences, and Engagement initiatives and projects. This position will be required to interact with a wide range of employees and business partners to provide excellent customer service and make sound judgement regarding company policies and procedures.
Key Responsibilities
- Be a key resource for employee questions specifically regarding benefits, leaves of absences, engagement initiatives, and other HR programs as needed.
- Subject Matter Expert on company benefit plans and leave of absences; answers benefits/LOA questions or concerns, recommend the appropriate options, and explain associated benefits honestly, clearly, and accurately.
- Primary point of contact for benefits administration activities and programs (open enrollment, new hire benefit orientation, COBRA continuation, and related trainings and communications.)
- Processes new employee enrollments and handles on-going life event changes.
- Acts as a key resource in fielding and helping resolve employee benefits issues and questions as needed. Partners with HR Director and benefits broker on various strategies and resolutions.
- Evaluates requests for Leaves of Absences and/or ADA accommodations and handles all communication, paperwork, and tracking from start to end.
- Provide supportive, personalized end-to-end leave of absence experience for internal customers using a combination of tools to manage, communicate and update all stages of a leave.
- Supports timecard deadline process to ensure timely and accurate processing.
- Pull and analyze data from the HRIS system and/or Excel to support benefits administration, leaves of absence tracking, and other HR initiatives; identify trends, ensure data accuracy, and inform decision-making.
- Manage all employment verification requests, ensuring timely and accurate responses in accordance with company policy and confidentiality standards.
- Oversees Workers’ Compensation claims including completion and submission of incident reports, OSHA Form 301, etc.
- Primary point of contact for remote work transitions and/or return to office transitions.
- Participate in communications across the business and throughout various levels of the organization.
- Assist with employee engagement and retainment efforts including company events, newsletters recognition efforts, and award programs (i.e. Top Workplaces).
- Participate in the planning, coordination, and execution of company charitable giving initiatives, including organizing events, promoting employee involvement, and supporting community partnerships.
- Interpret & apply HR polices & procedures, as well as ensure compliance on applicable policies, federal laws, and regulations with respect to ERISA, HIPAA, COBRA and FMLA, ADA, personal leave, etc. Keep up to date with the latest HR trends and best practices.
- Provide support to HR Director/HR Generalist as needed.
- Use of independent judgement and discretion as it relates to responsibilities detailed above.
- Other duties as required.
Requirements & Qualifications
- Bachelor’s Degree in Human Resources, Business, Psychology or other related field of study.
- 2-4 years of experience in HR support function.
- Experience with benefit administration required.
- Experience with leave of absence administration preferred.
- SHRM-CP or PHR highly recommended.
- Equivalent combination of education and experience will be considered.
- Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, PowerPoint, and Outlook) and HRIS systems.
- Regular and predictable attendance.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Special Considerations & Prerequisites
- Highly detail-oriented and ability to multi-task and manage multiple projects with competing deadlines is essential.
- Possesses a problem solver mindset and thrives in taking ownership and holding self and others appropriately accountable.
- Demonstrated ability to navigate and lead difficult or sensitive conversations with professionalism and clarity.
- Strong follow through and customer service orientation.
- High tolerance for ambiguity and change, enjoys working in a fast-paced environment.
- Wants to have a direct impact on Company culture & engagement.
- Must be able to manage conflicting priorities, while being extremely adaptable and flexible.
- Demonstrated propensity to take initiative; driven, go-getter mentality.
- Insightful – ability to assess intangible aspects accurately – Intuitive and able to read people.
- Must be able to remain in stationary position 50% of the time.
- Constantly operates a computer and other office equipment.
- Frequently communicates with employees, management, business partners and community organizations. Must be able to exchange accurate information in these situations.
EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.
EnableComp recruits, develops and retains the industry’s top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.
Don’t just take our word for it! Hear what our people are saying:
“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” – Revenue Specialist
“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” – Supervisor, Operations
