Job description
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CPT-8629 Insurance Benefits Verification Specialist
REQUIRED SERVICE: Business (Telehealth) Support VA
REQUESTED EXPERIENCE TIER LEVEL: Junior Level
MIN. HOURS/WEEK: 20 hours
SHIFT TIME ZONE: TO BE ARRANGED
SHIFT HOURS: TO BE ARRANGED
SHIFT DAYS: Monday to Friday
Number of VAs: 1
GENDER PREFERENCE: N/A
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Neutral
REGION PREFERENCES: N/A
We are a U.S.-based revenue cycle management company seeking a highly detail-oriented and reliable Virtual Assistant with experience in insurance benefits verification. This individual will play a crucial role in supporting our internal billing and intake team by verifying patient insurance details through both online platforms and direct calls to insurance carriers.
RESPONSIBILITIES:
- Conduct insurance benefits verification via online portals and telephone for various carriers (e.g., Blue Cross, Aetna, Cigna, Optum, AmeriHealth, Ambetter).
- Confirm patient coverage, deductibles, out-of-pocket maximums, and coinsurance information.
- Cross-check online results with verbal confirmations to ensure accuracy and eligibility for services.
- Follow standard operating procedures and client-specific instructions for different types of verifications.
- Work collaboratively with internal staff and communicate effectively regarding updates or issues.
- Maintain accurate records of all verification activities.
QUALIFICATIONS:
- Proven experience in U.S. medical billing, insurance verification, or healthcare virtual assistant services.
- Knowledge of major U.S. insurance carriers and terminology (e.g., deductible, out-of-pocket, coinsurance).
- Strong verbal and written communication skills in English.
- Ability to work independently with minimal supervision.
APPLICATION SOFTWARE KNOWLEDGEABLE/REQUIRED: EHR. MS Office
CLIENT INDUSTRY: HealthCare Industry
Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.
What we offer:
- Competitive rates
- Weekly payments
- Annual rate increase (based on performance)
- Paid time off
- Paid holidays
- Various open roles are available
- Free training and upskilling
- Constant support and guidance from managers and mentors
- Clear schedules and guidelines
- A vibrant community always ready to support you
- And more!
