Job description
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
We are seeking a strategic Benefits Specialist to oversee our EMEA benefit and leave programs. This role requires a blend of hands-on administration and strategic oversight to ensure our programs are competitive, well-managed, and aligned with our company goals.
This role is part of the Global Benefits team and is based at Smartsheet in London, UK (hybrid or UK, remote eligible) and reports to the Director, Benefits based in the US.
You Will:
- Oversee day-to-day benefit administration for regional entities, including leave and accommodations.
- Provide exceptional service to employees and People Business Partner stakeholders related to benefit and leave matters including escalated issues.
- Collaborate with payroll, systems, people teams, and outside vendors for accurate data management (HRIS: Workday) and execution.
- Lead annual renewal and enrolment processes, including implementing any plan, system, and vendor changes.
- Conduct market research and launch ad hoc benefit programs and projects including, but not limited to, global expansion with support from our benefits broker.
- Keep up to date with legislative changes to ensure compliance with regulatory requirements and company policies.
- Ownership and accountability of all regional accommodation and leave policies and procedures.
- Actively contribute to the P&C team to drive best practice and ensure the benefit strategy supports the company’s short and long-term objectives.
- Lead change management for benefits and leave programs, ensuring smooth transitions through effective communication and stakeholder engagement
You Have:
- Bachelor’s degree in Psychology, Human Resources, Business Administration or related field
- 3+ years of experience in benefits and leave management with a focus on international programs.
- Strong knowledge of international benefits laws, regulations, and market trends to be able to design and communicate engaging programmes.
- Experience managing benefits across multiple countries and regions.
- Proven track record of successfully leading and implementing global projects and managing vendor relationships.
- Excellent communication, analytical, and problem-solving skills.
- Self-motivated and able to work effectively in a fast-paced, dynamic environment with cross-functional teams.
- Ability to analyse data and provide benefits and leave related insights on individuals or groups to the Benefits team to aid value-add decision making.
Perks & Benefits:
- Employer-paid Private Medical and Dental, additional cost for family members
- Monthly contributions toward your pension
- Monthly stipend to support your work and productivity
- 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
- Teleworking options from any registered location in the UK (role specific)
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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