Summary
The job is for a Bilingual Spanish Entry Level Case Manager at CAMBA's Health. Home. program in Brooklyn, NY. The role involves managing cases of clients with severe mental illness and other complex chronic illnesses, advocating for them, and monitoring their progress towards service plan goals.
Requirements
- Associate’s Degree (A.A.) or; HS Diploma or GED and at least two years of applicable experience and/or equivalent experience
- Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues
- Bi-lingual English with any one of the following languages: Spanish
- Some evening/weekend availability may be required
Responsibilities
- Review all documentation establishing clients' eligibility for program and make file copies (e.g. Medicaid status and confirmation of HIV status)
- Carry a caseload of approximately 25-35 clients
- Conduct initial intake or assessment of clients and clients' families and/or periodic reassessments
- Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency
- Monitor clients' progress toward their service plans goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via service plan outcomes and detailed progress notes (i.e. time of service, type of service, etc.)
- Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area, change in Medicaid status)
- Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, entitlements, etc
- Follow-up with clients for a period of time after successful completion of their primary goals to assure client stability
- May plan, coordinate and facilitate social/peer support events, including group facilitation for clients
Benefits
CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays
