Job description
We are seeking a dynamic and results-driven Sales / Business Development Manager (BDM) to join our team. You’ll be at the forefront of driving revenue growth and building strong relationships with clients in the ingredient sourcing business. This role offers the opportunity to work remotely in a collaborative and innovative environment, with career development and progression pathways, work-life balance, and even early Fridays on full pay!
If you have a knack for strategic outreach, closing deals, and making a tangible impact in a fast-paced sales team, this newly created role is perfect for you.
Qualifications:
- Experience: Minimum 5 years in a Sales / Business Development role.
- Proven track record of achieving sales growth and closing deals.
- High school diploma or equivalent (additional education in business administration is a plus).
- Proficiency in Microsoft Office Suite and CRM tools (e.g., Zoominfo, Oracle Netsuite CRM).
- Exceptional organizational, multitasking, and communication skills.
- Strong interpersonal abilities to build and maintain relationships with stakeholders.
- Results-driven and proactive approach to work.
- Must be able to work in Australian Eastern Standard time zone (AEST).
- Must have his own work equipment.
Key Responsibilities:
As the Lead BDM in the fast-paced business of the ingredient industry, you will play a key role in driving revenue growth and expanding our client’s customer base.
- You will be responsible for identifying opportunities, managing leads, and nurturing relationships with key stakeholders to achieve sales growth.
- Lead sales team in prospecting, qualifying, and closing new business opportunities.
- Develop and implement strategic sales frameworks to drive revenue growth and sales.
- Identify key decision-makers and build strong relationships with potential customers.
- Collaborate with the sales team to optimize the sales process and ensure a seamless customer experience.
- Utilize CRM software to track leads, manage pipeline, and report on sales performance.
- Stay up-to-date on industry trends and market developments to identify new
business opportunities.
Order Processing:
- Receive orders and promptly verify order information, pricing, and terms.
- Coordinate with other departments (e.g., logistics, finance) to ensure timely order fulfillment.
Manage inbound customer leads:
- Assist customers regarding order status, product information, and general inquiries.
- Work closely with the company Head of Growth and our offshore ingredient sourcing teams to close orders and long-term supply agreements.
- Maintain positive relationships with customers to ensure satisfaction and repeat business.
- Work closely with LDR resource and Sourcing Team to ensure leads and opportunities are being managed and closed and that deals are tracked inside the CRM.
Sales Team Support:
- Undertake administrative tasks, such as preparing sales proposals and quotations.
- Using tools such as Zoominfo Marketing OS, Engage, Oracle Netsuite CRM and more, to manage the customer through their journey.
- Coordinate and schedule sales meetings, conferences, and appointments.
Communication:
- Liaise with other key departments to ensure effective communication and collaboration for a great customer experience.
- Communicate with suppliers, vendors, and customers to gather necessary information or resolve issues.
Reporting:
- Generate and update management with sales reports that capture our key metrics and KPI data
- Provide regular team updates on sales pipeline and client forecasts.
Documentation and Filing:
- Maintain organised and up-to-date files for sales documents, contracts, and correspondence.
- Ensure compliance with record-keeping and documentation requirements.
Key Performance Indicators (KPIs):
- Sales Revenue and Profit generated in line with the business objectives and overall sales growth targets.
- New Business Development measured through opportunities presented and realised that have generated a strong ROI.
- Sales Qualified Leads (SQL) Conversion Rate: Measure the percentage of SQLs that are successfully converted into closed deals.
- Pipeline Contribution: Track the contribution to the overall sales pipeline by monitoring the number of qualified opportunities generated.
- Meeting and Call Activity: Monitor the number of meetings and calls to engage with prospects and move them through the sales funnel.
- Sales Cycle Length: Track the average time it takes to close deals from initial contact to conversion.
- Lead Response Time: Monitor the speed at which we respond to incoming leads to ensure timely follow-up and engagement.
- Customer Satisfaction: Gather feedback from closed deals to assess customer satisfaction levels and the impact on customer relationships.
- Lead Time to Conversion: Decrease the average time it takes for a lead to move through the sales funnel and become a sale.
- ROI on Lead Generation: Increase the return on investment for various lead generation campaigns.
What You’ll Bring to the Team
- Proven ability to drive sales and growth in a fast-paced environment.
- Strong organizational skills with a detail-oriented approach.
- Exceptional communication skills to engage with clients and collaborate with teams.
- A passion for achieving goals and overcoming challenges.
What We Offer
- A collaborative and supportive work environment.
- Opportunities for professional growth and career progression.
- Flexible WFH options with a focus on work-life balance.
- Early Fridays on full pay for an excellent work-life balance.
Apply now and take the lead in shaping success!
