Summary
Join WorkOS as a Business Operations hire to utilize analytical and strategic skills to collect and analyze data, identify areas for improvement, develop success metrics, and collaborate with cross-functional teams to drive growth in our business.
Requirements
- 3+ years of experience in data analytics or business operations in the B2B SaaS industry
- Strong proficiency in SQL, Excel, and at least one programming language such as Python or R
- Experience with data tools such as Mode, Snowflake, Jupyter, dbt
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Experience with A/B testing
- Testing and experimentation with usage-based pricing models
Responsibilities
- Define, implement and maintain the key success metrics for our product
- Develop reports and dashboards to visualize data, analyze and communicate insights to stakeholders
- Collaborate with stakeholders to identify opportunities for improvement and growth
- Build predictive models to forecast customer behavior, product performance, and financial metrics (e.g. CAC, net retention, ACV, etc.)
- Identify trends and patterns in customer data to inform product roadmap and strategy
Benefits
- Competitive pay
- Substantial equity grants
- Healthcare insurance (Medical, Dental and Vision) for you and your family
- 401k matching
- Wellness and fitness monthly allowances
- PTO + paid holidays + unlimited sick leave
- Autonomy and flexibility with remote work
