Job description
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States.Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.
At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.
If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!
We are looking for a dynamic Business Systems Analyst, HRIS to manage and optimize our People Team’s technology stack, including Rippling, Lattice, and Lever. This role will also be responsible for data management, reporting, and project management. The ideal candidate will be a tech-savvy problem solver with strong analytical and storytelling skills.
What You’ll Do
- Serve as the primary point of contact for triaging HRIS issues across Rippling, Lattice, and Lever, partnering with internal stakeholders and vendors to troubleshoot and resolve.
- Support People Operations and cross-functional teams by providing technical expertise and user support on how HR systems and integrations function.
- Document requirements for system enhancements, workflows and automation.
- Assist with testing and validating system configurations, process changes, and data integrations across the HR tech stack.
- Collaborate with vendors and engineering partners to ensure smooth API connections and data flows between systems.
- Define and document business requirements for system integrations and process improvements.
- Continuously evaluate current HRIS workflows, identify inefficiencies, and recommend optimizations to improve automation and employee experience.
- Maintain system documentation, process maps, and standard operating procedures related to HRIS.
- Support the Payroll module of Rippling and act as the primary technical support for the Finance team
- Act as a liaison between People Team stakeholders and technical teams to ensure business needs are translated into effective system solutions.
Qualifications
- Minimum 8-12 years of experience as a Business Analyst in HR systems or operations, with hands-on experience in Rippling, Lattice, and Lever.
- Proven experience supporting system implementations and upgrades in a cross-functional, Agile environment.
- Strong understanding of HR lifecycle processes, including onboarding, performance management, and recruiting operations.
- Skilled in writing user stories, documenting requirements, and communicating system changes to non-technical stakeholders.
- Strong problem-solving and analytical skills, with a keen eye for identifying opportunities for process automation and simplification.
- Clear and proactive communicator—both written and verbal—able to work with diverse stakeholders across HR, IT, and Engineering.
- Experience with tools like Jira, Confluence, Microsoft Office Suite (especially Excel and Visio), and Google Workspace.
