Job description
Start ASAP. Remote from Puerto Rico. Get paid to help people.
We’re hiring 3 full-time Schedulers based in Puerto Rico. This is a remote position—but you must live in Puerto Rico.
You’ll spend your day on the phone. Outbound calls to schedule. Inbound calls to help members. All focused on making sure people get the healthcare they need—whether in-home or through telehealth.
Fluent Spanish is required. You’ll be supporting the Spanish-speaking queue daily.
This role is all about accuracy, empathy, and clear follow-through.
What You’ll Do:
Make outbound calls to schedule and confirm appointments
Take inbound calls from members (mostly in Spanish)
Enter notes into the scheduling system—accurately
Follow up if someone misses or needs to reschedule
Make sure every call ends with a clear next step
Flag urgent issues to supervisors right away
What You Bring:
Call center experience required
Fluent in both Spanish and English
Comfortable with tools like CRMs or scheduling platforms
Reliable—on time, every time
Steady focus in a structured, fast-paced environment
Able to work PST hours while based in Puerto Rico
The Details:
Remote (Puerto Rico only)
Start date: June 16
Full-time hours
Pay: $15–$17/hr, depending on experience
