Job description
Vendelux helps companies discover the best events. Event marketers are the unsung heroes of successful companies. From generating leads to building world-class brands, event marketers make magic happen throughout the year. Vendelux is here to help maximize the impact of all the events that a company sponsors and attends.
We are a Series A SaaS company and provide the system of record for event marketing. Our software platform provides proprietary insights that helps high-growth companies find the highest ROI events, conferences and trade shows to attend and sponsor. We have built an AI-powered platform that customers describe as an event marketer’s dream.
Vendelux was founded in 2021, and our recent $14 million Series A was led by FirstMark, whose portfolio includes companies like Shopify, Pinterest, Discord, Airbnb, Draft Kings, Carta and Justworks (amongst others). Our leadership team includes alumni from Shutterstock, Bain, ZoomInfo, Zulily, NewtonX and Compass.
Vendelux is seeking a technically skilled, customer-focused campaign manager to drive successful customer onboarding, campaign execution, and prospect engagement. This key position blends technical implementation with customer relationship management to accelerate our revenue growth and ensure customer success.
Key Responsibilities:
Account Management (20%):
Interface with customers during onboarding and throughout campaigns
Conduct introductory calls and explain platform capabilities
Ensure alignment on goals and measurable outcomes
Create and review campaign performance reports with customers
Campaign Management (60%):
Set up technical infrastructure including domains, email accounts, and deliverability systems
Configure and validate email sending platforms and authentication protocols
Create, validate, and implement customer-specific email campaigns
Monitor performance metrics and resolve deliverability issues
Continuously optimize campaigns based on performance data
Upload and manage prospect lists for targeted outreach
Collaborate with product team to translate customer needs into product improvements
Help develop self-service tools and automated solutions based on implementation learnings
Outreach Management (20%):
Monitor campaign responses and categorize for appropriate follow-up
Engage with prospects who respond to outreach efforts
Book and schedule meetings between prospects and sales teams
Manage the conversion funnel from initial contact to qualified meeting
Document best practices and develop scalable outreach processes
Ideal Candidate:
3+ years experience in customer success, marketing or technical implementation roles
Demonstrated experience with email marketing platforms
Background in sales outreach, lead nurturing, and prospect engagement
Proven ability to analyze campaign performance metrics and implement optimizations
Experience working with CRM systems and managing customer data
Excellent communication skills with ability to translate technical concepts to non-technical stakeholders
Track record of managing multiple customer accounts simultaneously
Self-motivated with high ownership mentality and meticulous attention to detail
Not all candidates will check all of the requirements listed above and that’s ok! We are open to great people from non-traditional backgrounds.
Vendelux is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
