Summary
Join our team as a Career Coach at General Assembly, where you'll support students in their job search journey, deliver programs, and engage with the local tech scene. As a key thought partner to students and teammates, you'll strive to understand and meet their needs, ensuring a smooth transition from classroom to job seeking.
Requirements
- Minimum tenure is 18 months before transition to Senior Career Coach
- 65% Outcomes in 90 days, 95% in 180
- 90% of grads qualified and kicking off their job search within two weeks of graduation
- 25% or less of “Not Seeking” grads
- 20% or fewer grads on Outcomes Extended Pathway
- NPS coaching score of 3.8 or higher
- Able to successfully manage caseload of 100+ students
- Tech-readiness of grads: We shouldn’t be graduating students who are not tech ready; Develop and foster a bi-weekly feedback loop with course instructors to evaluate student performance to ensure graduation requirements are being met and students are job ready
- Outcomes Qualification: All graduates qualified within two weeks of graduating
- Coaching Outreach: All job seekers contacted every two weeks for job search strategy partnership (high risk every week)
- Outcomes Extended: All participants in extended pipeline program have clear expectations and have completed all requirements of program eligibility
- Student + Graduate Tracking: Student and Graduate updates are entered into Outcomes Tracker within 48 hours of engagement
- Partnership Engagement: Engages local community to source candidate recommendations and create added employer:student touchpoints throughout programming
- Demonstrates excellent command over coaching knowledge with the ability to scale and innovate effective content delivery
- Demonstrates thought leadership with local team to execute a best-in-class student experience at all levels of the student life cycle
- Engages with team members in an authentic, friendly, and productive manner to foster team cohesion amongst peers globally and locally
Responsibilities
- Manages a robust pipeline of students and graduates through scalable and innovative programming initiatives, one-on-ones, employer engagement
- Responds to students and job seeker needs to identify challenges and mitigate areas of struggle to develop cohesive and intentional action plans
- Strives to understand and engage the local tech scene and incorporate this community and perspective as much as possible
- Serves as an accountability and thought partner to students and local GA teammates (Instruction, Admissions, Marketing) and communicates a consistent, thoughtful, and unified message
- Delivers meaningful programs that meet the Outcomes Baseline Commitment and incorporates the 5 Themes to Outcomes Success to reinforce best practices and empower job seekers to lead a successful and strategic job search
- Coach & Counselor - Ensure all job-seeking students & graduates have a smooth transition from the classroom to job seeking and that they feel supported during this process
- Content Delivery - Educate students & graduates of immersive programs on skills needed to perform an effective job search. Lead both recurring one-on-one and classroom based programming
- Content Creation - Work with teams at GA that are responsible for curriculum to highlight updates as needed and create new student-facing resources
- Internal Team Connector - Utilize and coordinate with GA community resources as needed to acquire additional educational opportunities (mock technical interviews, project feedback, etc.)
- Risk Management - Track student progress and highlight to teammates and stakeholders when a student isn’t doing well or falling out of communication. Also, ensure that we’re putting quality, qualified grads into our community
- Provide and deliver part-time classes in the evening as required
