Job description
About Broadvoice | GoContact
Broadvoice | GoContact is transforming the way businesses connect with customers by delivering next-generation cloud communications and contact center (CCaaS) solutions. With CX in our DNA, we blend powerful platforms with white-glove support to help partners and clients create meaningful customer experiences.
The Role
We’re hiring a growth-focused Channel Marketing Manager—in Colombia —to help accelerate our international expansion. You will play a critical role in identifying, recruiting, and enabling strategic channel partners aligned with our CX-first mission.
Key Responsibilities
Identify, qualify, and recruit new channel partners across LATAM, including VARs, MSPs, BPOs, and technology providers.
Align prospective partners with our CX and CCaaS strategy, focusing on long-term value and co-selling opportunities.
Transition qualified partners to the sales team and support joint go-to-market activities.
Collaborate with US-based Channel Marketing and Enablement to adapt and deploy proven playbooks and scalable programs in your region.
Drive partner readiness and joint business planning to ensure ongoing success.
Serve as a regional ambassador for our brand at events, forums, and networking opportunities.
What You Bring
5+ years of experience in channel marketing, partner management, or business development within telecom, cloud, or SaaS.
Strong understanding of partner ecosystems in LATAM.
Experience working with VARs, BPOs, and tech alliances—ideally with a background in UCaaS, CCaaS, or CX platforms.
Fluent in English and Spanish.
A self-starter mindset, with the ability to thrive in a fast-paced, remote-first environment.
Why Join Us?
Help shape the future of CX-driven cloud communications globally.
Join a growing international team with direct impact on go-to-market success.
Competitive compensation, full benefits, and a flexible work culture.
