Job description
Ascend Healthcare is committed to providing fully integrated, quality psychiatric and behavioral health services in a compassionate, convenient, and affordable manner. We work with external partners to provide services to patients across the country through integrated psychiatric medication management, substance use disorder treatment, counseling services, peer support and care coordination for seamless patient care. We believe in a “no wrong door” treatment model which finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. This approach reflects our values of improved patient and clinician experience, better outcomes, and lower costs.
Clinical Supervisor
About us
Ascend Healthcare fosters a professional, collaborative, and rewarding workplace culture, dedicated to making a profound impact on diverse communities through exceptional patient care.
Our work environment includes:
- Patient-First Mindset
- Fully-Remote
- Business Casual
- Emphasis on Career Growth, Collaboration and Teamwork
What we do:
Our team of Psychiatry Providers and Mental Health Therapists treat all mental health and substance use disorders to a patient population of age 6 and up. Our philosophy is to incorporate all areas of care into a patient’s well-being. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere.
Position Overview:
Virtual and/or In-person Behavioral Health Clinical Supervisor providing direct patient engagement and supervisory oversight in outpatient clinic setting for Ascend’s service lines and any additional service lines as determined. Specializing in the counseling onboarding process and clinical engagement and documentation.
Key Areas of Ownership:
- Directly responsible for the provision of direct patient care within the assigned setting.
- Manages assigned caseload by establishing priorities and balancing quantity and quality issues to ensure timely delivery and coordination of treatment services.
- Directly responsible for the supervision, staffing and coordination of clinical employees within the program’s service lines and other service lines as directed.
- Ensure required clinical engagements are completed (intakes, CFT’s, ISP’s, re-engagement efforts, therapy sessions, etc.) and timeliness of each are adhered to from a compliance standpoint.
- Provide assistance to management including training staff and keeping the management team updated on each employees’ performance.
- Communicates clear expectations to the counseling and intake teams and holds each employee appropriately accountable.
- Demonstrates proficiency and care coordination between behavioral health and medical integration.
- Direct involvement with the multidisciplinary team including BHMPs, therapists, Peer Support Specialists, Care Coordinators, and all other treatment team members.
- Conducts ongoing chart reviews to ensure compliance with established standards.
- Acts as a point of contact/clinical expert on complex clinical and team management issues.
- Identifies staff’s clinical and professional development needs; works collaboratively with the Leadership team to implement appropriate education and training programs.
- Participates in the investigation and follow up on patient complaints to ensure timely response and/or appropriate resolution to concerns/issues.
- Follows all policies and procedures of the Program.
- Participates in departmental orientation, on the job training, and quality
Qualifications:
- Active, unrestricted independent mental health license (LPC, LCSW, LMFT) in state of primary residence and state of medical services being provided
- Board Certification to provide Clinical Supervision, as required by practicing location
- Comfortable working in a remote environment
- Bilingual English/Spanish (preferred)
- Previous successful Supervisory experience (preferred)
- Patient-first mindset
Physical Requirements: This is a fully remote position but may require in-person attendance as company needs arise. Please be aware the below physical requirements should be considered prior to applying to the position:
- Prolonged Sitting: Ability to sit for extended periods during working hours.
- Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment.
- Visual Requirements: Adequate vision for reading computer screens and documents.
- Communication: Clear verbal and written communication skills for virtual meetings and correspondence.
- Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings.
- Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity.
Perks
- Competitive Salary
- Medical, Dental, Vision, Life and LTD benefits
- PTO + Company Holidays
- Yearly CEU Stipend
- Collaborative Environment
- Remote-first setting
- Clinician Founded and Operated
Base Compensation: $88,000-$98,000
Benefits:
- 401(k)
- 401(k) matching
- Dental Insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Ascend Healthcare is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.
