Summary
The job is for a Commercial Insurance Broker at Zensurance, a technology-forward InsurTech company. The role involves engaging leads, evaluating client needs, providing excellent service, and recommending operational changes to improve the customer experience. Requirements include a provincial insurance license, 1-5 years of experience in an insurance sales role (commercial lines preferred), communication skills, persistence, attention to detail, strong organization skills, and flexibility.
Requirements
- Provincial insurance license required. Active RIBO license would be an asset
- 1-5 years experience within an insurance sales role, commercial lines experience preferred
- Able to communicate complicated concepts and break them down into simpler terms
- Passion for sales and client experience
- Persistence and agility to meet set targets
- Attention to detail and demonstrated flexibility in managing multiple clients at a time
- Strong organization and prioritization skills
Responsibilities
- Continually engage leads provided by Zensurance to convert requests for insurance into customers
- Evaluate the needs of prospective clients to make recommendations on coverages
- Provide continuous support from quote to sale to ensure a seamless client experience within set timelines
- Demonstrate a thorough understanding of our insurance products and educate clients on their policy coverages and needs
- Recommend operational changes to our processes to support further improvement of the overall customer experience
- Connect with external stakeholders (underwriters, insurance companies)
- Work as part of the team to achieve shared goals
- Provide weekly flow updates to enhance programs and pricing
Benefits
- Opportunity to work for Canada’s fastest-growing #insurtech scale-up
- Primarily remote work environment available to everyone
- Laptop, extra monitor and main accessories are provided
- Extra home office and supplies allowance to help with work-from-home set up
- Comprehensive and flexible health and dental plans to suit all lifestyles, including mental health
- Health/Personal Spending Accounts to subsidize your healthy habits and purchases
- Parental Leave Top Up
- Weekly companywide huddles for casual catch-ups with other departments
- Build next-level relationships with your peers through scheduled companywide virtual and in-person team-building events
- Be a part of something special. We are confident you won’t find any other insurance company like us :)
