Job description
Company Description
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
Job Description
Responsibilities (how we will measure success)
To assist the Commercial Manager with data analysis and reporting of the performance of the Jersey cluster as well as broader administrative support to the commercial function.
The role will support the cluster’s broader commercial strategy from an operational point of view and will support the ongoing execution of relevant commercial deliverables as well as local marketing, thought leadership and brand awareness campaigns.
As well supporting the Commercial Manager, the role will also work closely with the Chief Commercial Officer, UK, Ireland and Crown Dependencies and other senior stakeholders across all key segments and will also closely interact with the Group marketing and communications team.
Tasks (what does the role do on a day-to-day basis)
Provide administrative support to the Jersey Commercial Manager
Create and maintain and regularly validate accurate data reports
Assist with regular commercial reporting to various Boards and stakeholders
Work proactively and collaboratively with both local and Group colleagues, developing and maintaining effective working relationships
Attend and take notes and actions at meetings commercial and other relevant meetings and forums where the Commercial Manager is unable to attend
Be knowledgeable or have a keen desire to learn about business activities, products and services
Assist with data collection for new business pitches and proposals
Assist the Commercial Manager with pipeline management ensuring data is accurate and up to date.
Assist the Commercial Manager with local marketing activity, such as, collateral, sponsorship of events and social media activity
Key competencies for position and level (see Group Competency model)
Demonstrates Self-Awareness – Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses
Interpersonal Savvy – Relating openly and comfortably with diverse groups of people
Action Orientated – Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm
Being Resilient – Rebounding from setbacks and adversity when facing difficult situations
Plans and aligns – Planning and prioritising work to meet commitments aligned with organisational goals
Key behaviours we expect to see
In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
Reliable
Ability to influence and use initiative
Enthusiastic Team player
Methodical and flexible in approach
Professional
Self-motivated
Approachable
Accurate
Strong inter-personal skills
Excellent Organisational skills
Resilient with the ability to remain focused in fast paced environment
Qualifications
Required Experience
Knowledge of the Finance Industry in Jersey
CRM system knowledge (advantageous)
Previous experience working in financial services
Ability to prioritise and multi-task
Able to work under pressure and within tight deadlines
Excellent data analysis and numerical skills
Excellent administration skills
Excellent organisational skills
Working knowledge of Microsoft packages including Excel, Outlook, Powerpoint and Word
Attention to detail
Ability to demonstrate effective verbal and written communication skills
Additional Information
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
