Job description
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet is seeking a Commissions Analyst to assist with both sales tools, as well as commissions reporting and analysis. In this position, you will be responsible for the timely and accurate completion of all monthly commissions processing and payments. Attention to detail and appropriate sense of urgency are keys to success in this role.
In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
This impactful role reports to the Commissions Operations Manager out of Bellevue, WA. This is a remote position.
You Will:
- Master and own commission reconciliation and analysis.
- Complete monthly audit processes accurately adhering to timelines.
- Perform user support for our commissions system, and other sales systems including Salesforce and DocuSign.
- Manage user roles, profiles, security procedures, workflow rules and dashboards in the commission system while following strict adherence to SOX controls.
- Monitor data quality.
- Managing and editing records and data.
- Perform data cleansing and removing database duplicates.
- Maintain documentation for all processes and controls.
You Have:
- Ability to perform basic mathematical solutions to determine accuracy of commissions
- 3+ years of experience in commissions processing or sales analysis.
- Experience with a commission system such as CaptivateIQ a plus as well as other sales tools such as Salesforce, DocuSign, etc.
- Troubleshoot and resolve issues independently.
- Excellent English written and verbal communication skills
- Ability to embrace new technology, applications and solutions.
Perks & Benefits:
- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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