Job description
With the current increase in job recruitment phishing scams globally, we wanted to remind you that all official communications from Synctera will only come from a synctera.com email address.
If you’ve received a communication regarding Synctera that you have a question or concern about, please contact [email protected].
Please note that although all positions at Synctera are remote, candidates must be located and authorized to work in the US or Canada as a precondition of employment. Synctera does not sponsor applicants for work visas.
What We’re Doing
At Synctera, we’re powering the future of FinTech. We help companies create new revenue streams and enhance their value proposition with FinTech apps and embedded banking products. With APIs, compliance support, and bank partners in one end-to-end Banking as a Service platform, Synctera is the fastest and easiest way to build, launch, and scale bank accounts, debit cards, charge cards, lending, and more. We help banks increase deposits and non-interest income by expanding their footprint through FinTech and embedded finance partnerships. The Synctera Platform enables banks to manage their program through a fully compliant, scalable solution.
We are looking for interesting, curious, wickedly smart people who are ready to jump in and run with our fast-growing team. If you want to have fun at work, collaborate with some of the sharpest people in the industry, grow the FinTech and Banking as a Service ecosystem, and love to win, read on!
What We’re Looking for
As a Compliance Operations Analyst, you will play a critical role in helping reduce risk for new users and ongoing screenings. The role will focus on daily transaction monitoring and reviewing identity verification details for individuals and businesses to ensure compliance with the Customer Identification Program (CIP), the Office of Foreign Assets Control (OFAC), and various global watchlists. Your tasks include checking customer documents and spotting potential risks and fraudulent activities.
What You’ll Do
- Review alerts our case management system generates for potential transaction fraud, unusual activity, and identity checks.
- Analyze customer accounts and transactional data to identify potential fraud activity.
- Keep detailed notes of manual reviews, adhering to regulatory requirements and internal policies.
- Provide input into ongoing process improvements.
- Ad-hoc investigations and project work as required.
What You’ll Bring
- Flexible schedule, including availability for evenings and weekends.
- Proactivity in executing processes, this role will involve troubleshooting system issues, gathering data, and identifying and communicating process gaps.
- Detail-oriented mindset, strong analytical and problem-solving skills.
- The ability to work independently, prioritize tasks, make decisions, and meet deadlines in a fast-paced environment.
- Familiarity with identity verification and fraud detection tools is a plus.
- Experience with fraud detection and BSA/AML, OFAC & CIP laws and regulations is a plus.
Diversity & Inclusion
Synctera is committed to having a workforce that is reflective of the diversity within the United States and Canada. As an equal opportunity employer, we encourage applications from candidates from underrepresented communities, Indigenous persons, persons with disabilities, persons of diverse sexual orientation and gender identity, and all those who can provide different perspectives and contribute to the diversification of Synctera.
The hourly range for this full-time position (USD: $25.00 - $30.00) is determined by role, level, and location. The range informed in this job posting reflects the minimum and maximum target for new hire salaries across all US and Canadian locations. Within the range, individual pay will be determined by work location, job-related skills, experience, relevant training, and other factors.
To all recruiters and recruitment agencies: Synctera does not accept unsolicited resumes. Please do not forward resumes to our jobs alias or to Synctera employees without an active vendor agreement in place. Synctera is not responsible for any fees related to unsolicited resumes.
