Hightouch

We provide an AI marketing platform and Composable Customer Data Platform (CDP) for marketers. Our platform helps users analyze data, find opportunities, and activate customer information for personalization and targeting. We help marketing teams solve data challenges so they can focus on strategy and creativity.

Our Agentic Marketing Platform (AMP) uses AI agents for personalized campaigns. Our Composable CDP gives marketers self-service access to data for email, advertising, and CRM. With it, users can build and test audiences, plan customer journeys, personalize experiences in real-time, and get insights directly from their data warehouse. Our AI Decisioning Platform also uses AI agents for 1:1 experiments, finding the best content, setting campaign goals, and learning from customer interactions.

We integrate with your existing data warehouse. We act as an extension without storing duplicate customer data or requiring changes to your current tech stack. Our platform connects to over 250 tools for data activation across different departments.

We help with Customer Data Platform features, AI Marketing, Composable Technology, Reverse ETL, Identity Resolution, Data Onboarding, Event Tracking, AI Decisioning, AdTech, Loyalty Programs, Lifecycle Marketing, Data Integration, Data Management, and Data Warehouse Tools.

Our clients include WHOOP, Warner Music Group, PetSmart, Chime, and Fundrise. In 2024, we reported 803 customers syncing data, 51,041,921 experiences personalized by AI, and 2,168,675,282,052 records synced.

Our mission is to make advanced customer data technology available to large companies worldwide. We were founded by engineers who wanted to build a flexible, secure platform on top of existing data infrastructure to overcome the limits of traditional Customer Data Platforms.

Our core values are:

• Forever hungry: We are ambitious and always push boundaries.
• Kindness: We create a welcoming, encouraging, and supportive environment.
• Efficient execution: We prioritize speed, adapt quickly, and communicate clearly.
• Compassion: We listen and show empathy in all interactions.
• Impact driven: We focus on work that has a significant business impact.
• Raising the bar: We set high expectations for performance and talent.
• Humility: We are open-minded, listen, and stay grounded.

We are a team of 201-500 employees in the software development industry. We see ourselves as a small group of kind, talented people dedicated to growth for our customers, our business, and our employees.

As a Series C startup, we work in a fast-paced environment where we value creative thinking and innovation. Our culture focuses on kindness, efficient execution, and making a real impact. We encourage employees to be self-starters, ask questions, and help us improve the customer experience.

We foster a collaborative environment and support remote-first work, with offices in San Francisco, NYC, Charlotte, and London. Forbes has recognized us as a top startup employer.

We offer competitive pay, including significant equity through ISO options with early exercise and a 10-year post-termination exercise window. US employees get 401k plans, and international employees have access to retirement plans.

We are a remote-first company, supporting location-independent work. We also have four offices in San Francisco, NYC, Charlotte, and London. Employees working near an office receive free lunches Monday through Friday.

Our benefits include flexible Paid Time Off, with full health benefit premiums covered for full-time US-based employees (80% for dependents), and life insurance. We offer up to 16 weeks of parental leave.

We support professional development with resources for classes, books, and conferences. Employees get a $50 per month stipend for cell phone or wifi and a $150 commuter benefit for both in-office and remote workers.