Content & Community Coordinator

Job description

📍 Remote | 💰 $45,000 - $65,000 | Full-Time

We’re Not Looking for Employees. We’re Looking for Builders.

Level Agency is hiring a Content & Community Coordinator—a creator, connector, and curator who transforms bold ideas into high-impact content and thriving online communities. You’ll shape thought leadership, fuel pipeline growth, and foster engagement across owned channels and community hubs.

If you’re not just here to work—but to build—you’re in the right place.

This Isn’t for Everyone.

We’re building something rare: a place where growth, truth, and high performance go hand-in-hand. You’ll thrive here if:

✅ You love pressure, autonomy, and accountability

✅ You’ve failed, learned fast, and come back stronger

✅ You treat AI and innovation as second nature

And just as true, you will not thrive here if:

❌ Growth feels like a burden

❌ Feedback makes you uncomfortable

❌ You crave predictability

About Level

We’re an AI-powered performance marketing agency—built for precision, designed to scale, and powered by a scientific mindset. At Level, we blend strategy, creativity, media, and machine intelligence to deliver the right ad, to the right person, in the right place—at the right price. Every time. At scale.

We’ve been named one of Pittsburgh’s Best Places to Work and one of Inc. 500’s Fastest-Growing Private Companies. Our client roster spans ecommerce, B2B, education, healthcare, and everything in between.

Your Role (and Impact)

You’ll be a builder—not just an executor—owning key content and community programs that engage our audience and drive pipeline impact.

What Game-Changers Do Here:

Create Thought Leadership

• Research, draft, and publish whitepapers, reports, and case studies
• Plan and promote webinars and podcasts

Run Content Channels

• Maintain a steady cadence of blog and short-form content
• Manage organic social calendars for LinkedIn and X
• Build and deploy newsletters and nurture emails in HubSpot

Launch & Moderate Community

• Launch and grow a branded community (LinkedIn Group or Slack)
• Moderate discussions and track community health metrics

Support Campaign Execution

• Package content assets for paid media and SDR teams
• Ensure consistency across funnel stages

Track & Optimize Performance

• Monitor and report on content and community KPIs weekly
• Implement AI/automation improvements to scale output

What Success Looks Like (First 6 Months):

• Publish ≥ 3 gated thought leadership assets per quarter
• Drive 25% lift in organic social engagement
• Generate measurable lift in MQLs from content programs
• Document ≥ 5 process or AI/automation improvements
• Stand up a branded community with ≥ 200 members and ≥ 30% active participation

Real AI & Innovation Expectations

AI is a required toolset here—not a bonus skill. You’ll be expected to:

• Continuously experiment with AI tools to improve speed, quality, and output
• Share learnings and improvements with the team
• Use AI as a force multiplier for creativity and efficiency—not a shortcut

You’ll Thrive If You Are:

• 2+ years of experience in content marketing, journalism, or digital marketing (internships/co-ops count)
• A strong writer with portfolio-quality work across content formats
• Familiar with CMS (WordPress or similar), HubSpot, and SEO tools
• Comfortable with webinar/podcast tools and basic video/audio editing
• Experienced using AI tools to support content production
• Comfortable managing multiple projects and deadlines
• Skilled at building and moderating B2B professional communities
• Proficient with community management and social listening platforms
• Willing to travel up to 15% domestically for event support

Our Core Values (a.k.a. How We Operate):

No Ego, All In

We don’t do “that’s not my job.” We lift each other up and win as a team.

Better Every Day

We crave growth and seek feedback—even when it’s tough.

Relentless for Results

We deliver outcomes, not activity. The scoreboard matters.

Driven by Truth

We speak up, challenge assumptions, and let data lead.

Compensation & Perks

• $45,000 - $65,000 (based on your level & experience)
• Remote work from anywhere in the U.S.
• Unlimited PTO
• 12 Paid Holidays with 2 Additional Floating Holidays
• Summer Fridays
• Competitive Medical Plan Options
• 100% Employer-paid Vision and Dental
• Pet Insurance
• 401(k) Retirement Plan with 3% Employer Contribution – 100% vested
• Performance reviews every six months
• Career advancement opportunities
• Medical Travel Reimbursement
• $100 Monthly WFH stipend for Phone, Electricity, and Internet (paid quarterly)
• In-person and virtual company events
• Peer-to-peer appreciation programs
• Employee concierge services for personal scheduling and organization
• Employee Assistance Program (EAP) offering mental health, financial, and legal counseling

Remote-First, U.S. Only

This is a remote role open to candidates located within the U.S.

Level is committed to DEIB and the principles of Equal Employment Opportunity for all employees and applicants without regard to race, color, religion, age, sex, national origin, disability, genetic information, sexual orientation, or any other category protected by law.

We are only able to employ U.S. residents at this time and are not able to sponsor visas.

Ready to Apply?

Click below and submit your resume. You’ll be prompted to answer a few critical questions—don’t rush them. We care more about your answers and thinking than we do your pedigree.

Let’s build something together.