Conversion and Retention Agent

  • Remote - Worldwide

Remote

Customer Service

Mid-level

Job description

Description

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a

Conversion and Retention Agents to join one of our clients’ teams. If you’re looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Job Title: Conversion & Retention Agent

Locations: Anywhere

About the Role:

We’re seeking dynamic Conversion and Retention Agents to join a fast-paced, high-energy sales environment in the Capital Market and iGaming sectors. Your mission? Turn leads into clients and keep them engaged and trading.

Responsibilities:

  • Engage new leads, convert them into active clients

  • Maintain strong relationships with existing clients

  • Upsell and cross-sell financial products or services

  • Provide high-level client support to boost retention

  • Meet and exceed KPIs in a performance-driven setting

Requirements

  • Native or fluent in English + one of the following: Spanish, German, Dutch, French, Italian, Portuguese, etc.

  • 1–2+ years’ experience in conversion/retention

  • Excellent communication & negotiation skills

  • Results-driven, motivated by performance and bonuses

  • Ability to work under pressure in a target-driven team

Why Join:

  • Competitive base salary + generous commissions

  • International, multicultural work environment

  • Opportunity to grow within a leading industry

  • Relocation assistance may be provided

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