Job description
Join Credit Suite Inc. — Empower Business Owners & Build Your Career Remotely
At Credit Suite Inc., we believe in the power of innovation and the strength of our people and that innovation thrives in a supportive and inclusive environment. Our mission is simple: we help businesses grow by unlocking the power of business credit and financing. We empower businesses with opportunities for growth by building their business credit and helping them access capital.
Location: All positions are remote and provide the flexibility that comes with working from home. NOTE: This is a 100% remote work CONTRACT position with preference given to candidates based in the Philippines— work comfortably from your home.
Your Role: Advising Assistant
As an Advising Assistant, you will play a key role in helping small business owners succeed by guiding them through the process of building business credit. Your day will be dynamic and fast-paced, with approximately 20 calls per hour (inbound and outbound), plus email correspondence.
You will:
- Consult with clients primarily over the phone and email
- Use our online systems, including HubSpot, to manage tasks and client communication (training provided; prior HubSpot experience is a plus but not required)
- Provide professional, clear, and friendly customer service to empower our clients
Who we are looking for:
We will provide training on small business consulting, but ask the applicant to have the following skills:
Strong communication skills: Friendly, clear, and professional on calls
- Native speaker or fluent in English language with a neutral accent required.
- Customer-focused mindset: You genuinely want to help clients succeed
- Tech-savvy: Comfortable juggling multiple online systems simultaneously
- Team player: You collaborate well and contribute to a positive team culture
- Responsible & proactive: You take ownership of your work and follow through
- Quick learner & multitasker: Able to prioritize and solve problems efficiently
- Long-term commitment: Interested in growing your career with Credit Suite.
Requirements:
- Reliable high-speed internet connection and quiet home workspace
- Native speaker or fluent in English language with a neutral accent required.
- Available to work 8-hour shifts during US Eastern Time business hours (9 AM to 7 PM ET)
- Previous customer service or call center experience is a plus but not required
- Willingness to learn and grow with us
Who we are:?
- At Credit Suite Inc we are passionate about helping business owners build their business credit and get money to start and grow their business. We have an amazing culture of learning, innovation, ownership and teamwork. This environment and the exceptional service we provide has produced amazing results for our clients and continued growth since 2012.
- We practice and live our core values on a daily basis and have integrated them into all we do and are.
Why work for Credit Suite?
At Credit Suite Inc, we believe that success is for everyone and our higher purpose is to ensure a culture diversity, equity, inclusion and belonging for all. If you are proactive, take initiative, like a challenge, a solutions oriented & creative problem solver, and a dedication to exceptional service - then WE WANT YOU!!
Details:
- 100% remote work with preference given to candidates based in the Philippines— work comfortably from your home
- This is a full-time Contract position
- This will require an 8 hour shift, work hours could be between 9 am - 7pm ET
- Competitive compensation: Starting hourly rate is $6.00 USD per hour
Please view our website and let us know why you will be a great fit for us!
Please watch this video: It’s About You
At Credit suite we believe differences make us stronger, that different experiences, opinions, and skillsets are a Super Power, and we encourage ALL interested candidates to apply.
