Job description
Strata Information Group (SIG) Solves Problems. We are a team of dedicated professionals deeply committed to excellence and innovation. SIG has been a trusted partner to over 1,000 higher education institutions globally since our inception in 1988. Our solution sets include Strategy & Optimization Consulting, Enterprise Applications Implementation and Managed Services, Data Services, and Cybersecurity.
SIG values client satisfaction, integrity, and expertise in higher education. We embrace diversity, collaboration, and personal growth in our inclusive environment.
Position Summary & Responsibilities
Interested in joining a team of expert consultants transforming how colleges and universities use Technolutions Slate CRM?
We’re accepting expressions of interest for future openings as Technolutions Slate CRM Consultants. Although this role is not currently open, we invite qualified candidates to submit their information for upcoming opportunities.
As a consultant, you’ll collaborate closely with higher education clients to design, configure, and implement innovative Slate CRM solutions that support enrollment, communication, and student success strategies. Ideal candidates bring strong hands-on experience with Slate, an understanding of the admissions or advancement lifecycle, and preferably, skills in web technologies (such as HTML, CSS, or JavaScript).
This is a remote role with significant client-facing engagement, including travel. If you’re passionate about helping institutions get the most out of Slate and thrive in a fast-paced, client-centered environment, we’d love to hear from you.
- Provide Slate CRM implementation services and general consulting, such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients
- Analyze current business practices and make recommendations to leverage various technology tools to improve business processes for admissions, retention, and advancement
- Ability to adapt to varying challenges and varying levels of user knowledge
Required Qualifications
- 5 or more years working within the Higher Education Industry
- 5 or more years of experience working with Technolutions Slate CRM, demonstrating advanced user proficiency
- Ability to administer security roles, build workflows, write rules, build reports and dashboards using CRM tools
- Proficient with developing, deploying, customizing and integrating CRM software
- Experience developing HTML content
- Ability to analyze business processes, procedures, and functions and make recommendations for improvement
- Experience with data collection, designing workflows, and audit requirements to determine the suitability of the CRM software
- Experience with building and managing integrations with various third-party admissions applications (Common App, Royall/EAB, Liaison/UNICAS)
- Experience designing and managing integrations with Enterprise Resource Planning/Student Information Systems
- Experience in a consulting capacity, focusing on enhancing business processes and creating efficiency
- Ability to troubleshoot technical and functional issues within Slate
- Exceptional oral and written communication skills and a proven customer service approach
- The ability to travel over 25%
Preferred Qualifications
- Experience managing project-based work.
- Experience with Ellucian CRM Advance or Recruit, Microsoft Dynamics, Element 451, Salesforce, or other CRM’s is a bonus.
Pay and Benefits
- The salary range is $90,000 -$120,000 + Bonus
- Health, Vision, Dental & Life Insurance
- Short & Long Term Disability
- Paid Parental Leave
- 3 Weeks Vacation, Sick Leave & Paid Holidays
- 401(K) with a 5% Employer Contribution
- Pet Insurance
This job posting is for prospective opportunities, and while we may not have an immediate opening, we are dedicated to building a talent pool for future needs. We appreciate your interest in joining our team and will reach out to qualified candidates as suitable positions become available.
The listed salary range for this position is indicative and subject to adjustment based on the candidate’s unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.
SIG is an Equal Employment Opportunity
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